Technical Operations Analyst
Spectraforce
Dallas, Texas
3 days ago
Job Description
Position Title: Technical Operations Analyst
Location: Dallas, TX, 75240 (4-5 days onsite, needs to support on Saturdays as well, sometimes)
Duration: 12 Months (possibility of extension or conversion upto 24 months)
Job Profile Summary:
Are you passionate about solving complex technical challenges and making a real impact? We’re looking for a motivated Technical Operations Analyst I to join our dynamic team. In this role, you’ll work on technical and non-technical projects, tackle infrastructure issues head-on, and play a key role in improving our systems and services.
Education: Bachelor’s degree or equivalent experience (technical degree preferred).
Experience: 0–2 years in production or data analysis, with a strong understanding of technical operations.
Certifications: A+ Certification or equivalent; AWS Foundational preferred.
Job Description:
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $35.00/hr.
Location: Dallas, TX, 75240 (4-5 days onsite, needs to support on Saturdays as well, sometimes)
Duration: 12 Months (possibility of extension or conversion upto 24 months)
Job Profile Summary:
Are you passionate about solving complex technical challenges and making a real impact? We’re looking for a motivated Technical Operations Analyst I to join our dynamic team. In this role, you’ll work on technical and non-technical projects, tackle infrastructure issues head-on, and play a key role in improving our systems and services.
Education: Bachelor’s degree or equivalent experience (technical degree preferred).
Experience: 0–2 years in production or data analysis, with a strong understanding of technical operations.
Certifications: A+ Certification or equivalent; AWS Foundational preferred.
Job Description:
- Investigate & Solve: Identify the root cause of issues and implement effective solutions — escalate when necessary.
- Keep It Running: Configure and operate cloud infrastructure using various tools and interfaces.
- Collaborate & Innovate: Work closely with different teams (Internal & External) to identify process improvements and streamline operations.
- Data-Driven Decisions: Analyze technical data, uncover trends, and translate insights into clear visuals to drive business decisions.
- Build & Improve: Develop support documentation and recommend long-term solutions to prevent future issues. Demonstrates openness and flexibility to adapting their work to new processes to streamline and be more efficient.
- Empower the Team: Share insights, ask challenging questions, and contribute to creating a more efficient, connected work environment while having the ability to understand and apply knowledge of how a business works to make sound decisions and drive positive outcomes.
- Problem Solver: Able to research, test, and escalate issues effectively.
- Clear Communicator: Capable of creating clear and organized documentation, presentations, and reports.
- Team Player: Proactively engages with peers, and internal employees and collaborates to drive solutions.
- Technical Skills: Familiar with infrastructure services and lower-level complex systems. Knowledge of software testing principles and operational tools. Comfortable with one or more programming/scripting/writing languages:
- SQL
- Kibana/Data Dog
- Confluence
- Splunk
- Salesforce
- Jira
- API (GraphQL/JSON)
- Tableau
- Python
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $35.00/hr.