Service Contract Administrator 12 months assignment Columbus, OH (Remote)
Summary: Client's Key Account Services is hiring a Service Contract Administrator to join our team. In this role, you will primarily be working with Account Managers, Operations Management, and our existing Preferred Service Agreement customers. The most experienced Contract Administrator may be assigned to special projects, which require hands-on involvement with complex orders, those that require significant coordination with other team or even develop processes and tools that improve the sales organization.
Responsibilities:
The Service Contract Administrator is primarily responsible for managing the new and renewal service agreements, ensuring timely and accurate entry and execution.
Communicate with internal and external stakeholders to ensure timely execution.
Collaborate with sales, account management, and service provider teams for seamless renewals.
Analyze data to identify trends and opportunities for process improvement.
Act as a key contact for Sales and Service for all inquires regarding Key Account Service customers.
Qualifications:
3+ years experience in customer support or relations.
Strong background in administrative support.
Experience in Salesforce and other CRM platforms preferred.
Experience supporting Key Account customers is preferred.
Proven experience prioritizing tasks to meet tight deadlines.
The ideal candidate must possess strong organizational skills, attention to detail, and the ability to communicate effectively with clients and internal teams assigned.
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $21.00/hr - $22.50/hr.
