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Showing: 2 ServiceNow Sr Business Systems Analyst jobs in Columbia, South Carolina
Analyst, Sr Business Systems I
Spectraforce
Columbia, South Carolina

2 hours ago

Job Description

Title: Analyst, Sr Business Systems I
Duration: 06+ Months Contract To Hire 
Location: Columbia, SC
 
Notes:
  • Role is Fully Onsite and has the potential to move to partial onsite once fully trained.
  • Interviews: Onsite
  • Credit check must be completed during pre-screens
  • Hours: 8:00 AM – 5:00 PM with a 1 hour lunch, flexible - Occasional off hours and weekends
Day to Day:
  • Looking for a product owner. As a Product Owner for this team, they will be helping with release planning, working with developers and testers along with customers in our business units.
Duties:
  • Defines customer needs in technical and business contexts.  Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
  • 25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
  • 20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems
  • 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities
  • 15% Validate the business need for solutions to business problems and process improvements.
  • 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
  • 10% Provide input on the business direction for system changes.
  • 5% Mentor less experienced business systems analysts.
Skills and Abilities:
  • Demonstrated expertise in the concepts of the supported business unit. Demonstrated knowledge of standard industry practices and procedures for the business unit. Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  • Able to influence and negotiate solutions to business problems.
  • Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
  • Excellent analytical and conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents. Has a conceptual understanding of project management techniques.
Preferred Software and Other Tools:
  • Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Required Education:
  • Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Business Administration or other job related degree.
Required Work Experience:
  • 6 years of IT business analysis experience.
Team Name: eServices Portal Team
The Team: eCommerce department, eServices Portal Team. The eServices portal group has three Scrum development teams of about 6-8 people each. We have a large backlog of enhancements for our application, ranging from modifications to existing features to adding new tools. The culture is collaborative, positive, and team oriented.
Required Technologies:
  • Some type of Agile ALM like Agility or Jira, Defect management tools, Release Management tools, In depth knowledge of writing User Stories w/ Acceptance Criteria
 
Nice To Have:
  • Visio, SQL, Insomnia; Agile Certifications (e.g., CSPO, PMI-ACP); Experience with Secure Application Environments for understanding of authentication, authorization, and data privacy considerations.
 
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 40.00/hr.

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