Role Name:  Data Entry/Admin
Location: Columbia, SC 29229
Work Environment: Onsite
Schedule: Mon - Fri, 8am to 4:30pm EST
Contract length: 3 months assignment with possible conversion

Note: 
We are looking for candidates with at least 2 years of administrative/office/customer service, data entry experience with Bachelor's or 6 years of relevant experience.
Fast food/retail-only experience will not be considered.

Qualifications:

• Proven experience in an office or administrative role.
• Proficiency in data entry and handling administrative tasks.
• Demonstrated analytical and research abilities.
• A basic understanding of debit and credit principles.
• Proficiency in email communication and standard office software (e.g., Microsoft Office).
• Ability to effectively manage multiple tasks and prioritize workload.

Job Summary:
Duties/About the role:
Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives. Prepares functional, system and program specifications. Provides management support in review of various internal/external reports/data. Provides assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received. 

Day to Day:

• 30% Evaluates the activities, performance and systems within a specific area for standards and workflow simplification. Compiles data for analysis and prepares reports and presentations for management using applicable programming languages and/or software products. Reviews system enhancements/upgrades to determine applicability of customer file modification requirements. Facilitates timely and accurate updates to reference files based on customer requests.
• 30% Coordinates testing and debugging of new or modified software. Creates test matrices and supporting documentation. Develops and executes formal test plans to ensure delivery of quality software applications. Monitors software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect. identifies and documents systems problems and assists in their resolution.
• 20% Researches system problems and identifies potential solutions. Investigates and diagnoses system problems, formulates solutions, initiates change sheets, defines business requirements, and tests corrections. Researches any questionable standard system or local component problematic situations to assure compliance and accuracy.
• 10% Under general direction, defines business requirements, tests, and leads small to moderate projects. Assists management in performing business reviews by analyzing internal/external projects and changes. Ensures changes do not have a negative impact on productivity and procedures. Makes recommendations to improve productivity, cost effectiveness and timeliness.
• 5% Communicates with management and departmental personnel to document workflow procedures. Assists in preparing verbal and written communication about business changes with management or other staff members.
• 5% Prepares written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows.

Team Info: Our team consist of a variety of healthcare professionals. We work closely together to manage the healthcare needs of our members.
Any extra/additional job info: NA

Job Requirements:
Required Education: Bachelor's degree or 4 years of job related business experience.
Required Experience: 2 years of job related business systems analysis, research and/or customer support experience. 
Required License/Certificate: NA

Preferred Education: Bachelor's degree-in Computer Science, Business Administration, or other job related field. 
Preferred Work Experience: 3 years-of job related business systems analysis, research and/or customer support experience.
Preferred Licenses and Certificates: NA 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $15.00/hr.