Job Title: Medical Assistant I Duration: 3 months Location: 11 Nevins Street ,Suite 202, Boston, MA, 02135 Department: Ambulatory / Outpatient Clinic Shift Options: Monday–Friday, 7:30 AM–4:00 PM or 8:30 AM–5:00 PM Weekends/Holidays: None (no weekends, no major holidays)
Job Summary The Medical Assistant provides essential clinical and administrative support in an ambulatory/outpatient setting. Under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice, the Practice Assistant participates in the delivery of patient care and helps ensure efficient patient flow.
Essential Duties and Responsibilities Clinical Support (under the direction of a licensed Nurse or Provider):
Perform appropriately delegated patient care interventions.
Conduct pre-visit chart review and prepare for upcoming visits (identify special needs such as interpreter services or Hoyer lift; enter lab/test orders per clinic protocols).
Greet patients, escort them to exam rooms, and assist with the intake process:
Verify two patient identifiers
Accurately collect and document vital signs, chief complaint, medical/family/social history, allergies, smoking status, current medications, and immunization history
Administer preventive/population health screens (e.g., PHQ-2 and other behavioral health questionnaires)
Alert the provider when the patient is ready and communicate any abnormal findings.
Perform technical skills as directed, which may include (but are not limited to):
Simple dressing changes, suture removal, cast/splint care, application of elastic stockings/ace wraps
Basic skin care, wound care (with RN present for assessment), procedure tray setup, biopsy setup
Device downloads (glucometer, etc.)
Assist with minor procedures (setup/breakdown of sterile fields, draping/prepping) such as endometrial biopsy, IUD insertion/removal, pelvic exam, punch biopsy, etc.
Maintain inventory, restock supplies, clean/decontaminate equipment, and report non-functional items.
Identify emergency/crisis situations and initiate appropriate response within scope of role.
Strictly adhere to isolation precautions and Universal Precautions.
Support population health management outreach using care team registries (reminders for screenings/tests, etc.).
Administrative Support:
Gather patient information for registration, schedule appointments, and verify demographic and financial information.
Monitor patient flow and waiting room activity; communicate wait-time updates.
Print disposition forms, patient education materials, and assist with prior authorizations as directed.
Maintain accurate documentation using approved medical terminology and abbreviations only.
Protect patient confidentiality at all times.
General Expectations:
Deliver care in a non-judgmental, non-discriminatory manner that demonstrates respect for patients.
Collaborate effectively with the interdisciplinary team and maintain ongoing verbal communication regarding task status and patient findings.
Perform other related duties as assigned.
Required Qualifications
High school diploma or GED plus at least one of the following:
Successful completion of a medical assistant program (CCMA, RMA, or CMA), or
Minimum of 3 years of previous relevant work experience, or
Experience in a clinical setting.
Skills & Abilities:
Ability to effectively speak, read, and write English.
Ability to perform basic math and quantitative measurements (height, weight, urine output, etc.).
Excellent customer service and communication skills; ability to interact courteously and professionally with patients, families, staff, and external contacts.
Strong organizational skills and ability to set priorities and complete work efficiently.
Ability to accurately interpret and use basic medical terminology and abbreviations.
Ability to work independently and make decisions based on department policies and procedures.
Basic computer proficiency (access, enter, and interpret computerized data).
Ability to maintain strict confidentiality of sensitive information.
Preferred Qualifications
Current medical assistant certification (CCMA, RMA, or CMA).
Prior ambulatory or clinic experience.
Familiarity with electronic medical records (EMR) systems.
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $23.00/hr - $24.47/hr.
