Job Title: Field Service Technician II 
Schedule: M-F 9 am -6 pm – could be OT as needed • Will there be OC (on call)? Yes
Duration: 3 months (Temp to Perm)
Location:  Panama City, FL 32405
Notes:

• Is this position remote or in person? Remote
• What will the primary day-to-day responsibilities entail for this person? See Job Description Below
• What are the TOP 2 required skills that candidates must have? Candidate needs to have good printer, laptop/laptop, and server break/fix skills. Break/fix printer skills are a must.
• Will there be shift differentials? No
• How many overall years of experience should this person have? 1 year 
• Do they need any specific certifications or education? A+ would be nice to have 
• If contract to hire what is the conversion rate? $22 
• How many miles per day will the contractor be driving? Varies, they will be running calls going from customer-to-customer sites.
• What radius range should candidates be located from the job location? 10-20 miles
• What is the exact work location or city, state, or zip? Panama City, FL 32405

Role Overview
?As a Field Technician, you will serve as the primary onsite contact for technical and service-related issues. Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, plotters kiosks, POS systems, and related hardware/software. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions.

Key Responsibilities

• Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.
• Install, configure, and maintain hardware and software.
• Perform routine maintenance to optimize equipment performance.
• Deliver clear technical assistance to customers onsite and over the phone.
• Maintain accurate service records and uphold quality standards.

Qualifications

• Strong knowledge of printers, computer hardware, and software.
• Electromechanical experience a plus.
• Proven troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and work independently or in a team.
• Physical capability to lift to 50 lbs.

Position is offered by a no fee agency. 
Location : Panama City, FL, USA, 32405 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $18.00/hr.