Business Analyst Duration: 6 months Contract to Hire Locations: Fort Mill, SC and Carlisle, PA
GENERAL PURPOSE: The Business Analyst serves as a key interface between the business groups teams and IT. A key component is responding to inquiries from the Distribution Center (DC) systems users on functional and technical features. In addition, the position is responsible for gathering user requirements, creating functional requirements, assisting in the development process, ensuring the system meets the functional and user interface specifications, and guiding the business through use of the application.
ESSENTIAL FUNCTIONS: Systems Support
Understand business processes within the DC and how systems enable the business processes.
When issues and/or outages occur, perform troubleshooting, provide support, and send communications to help resolve issues.
Project Management
Gather and document project risks and provide recommendations to project leadership or management on longer-term solutions.
Gather and document project status updates from responsible parties and present to project leadership or management.
Collect and consolidate data from responsible parties to be used for reporting and dashboard creation.
Information Management
Create and analyze process flow documents of diverse scope by networking with users.
Relationship Management
Develop partnership acting as a liaison between technical and business teams to understand, troubleshoot, interpret and advise on technical questions or business use cases.
Document functional and other requirements based on customer or business partner feedback on moderately complex projects.
Development Lifecycle
Manage meetings, issue resolution, escalation, etc. for the project team during the design and build phases of moderately complex projects.
Develop the understanding of strengths/limitations of various tools and technologies available.
Allocate documentation activities to members of the team and self of all test-related deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results
Drive test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.) for small to moderately complex projects.
Suggest alternate methods of data gathering and/or data presentation.
Technical Operations
Collaborate with key stakeholders to define the release and deployment plans.
Lead post deployment validation as instructed by project leadership or management.
COMPETENCIES: People • Building Effect Teams • Developing Talent • Collaboration
Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict
Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility
With particular emphasis on the following specific position-related competencies: • Analysis and Judgment • Technical Competence with data gathering • Customer Service • Interpersonal Effectiveness
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor's Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma • 3-5 years' experience in the IT field or equivalent work experience • Ability to understand and apply instructions or suggest alternate proven methods to move projects forward • Ability to follow established practices, policies and procedures • Ability to build stable working relationships • Strong communication skills • Very strong understanding of productivity suite software (i.e. Microsoft Office) • Strong analytical skills • Able to create simple to complex analytical solutions • Ability to take an abstract analytical problem and break it down into actionable tasks
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer, as well as interacting with DC systems and people.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Requires ability to frequently walk throughout distribution centers (approx. 2 million square feet in size) to observe and support users.
Requires ability to ascend/descend stairs.
Requires frequent standing and walking for lengthy periods of time.
Requires ability to hear\communicate in a noisy environment.
Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting boxes up to 50 pounds.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.
However, this role can perform duties effectively using a combination of in-office and remote work.
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $45.00/hr - $55.00/hr.
