Position: Tech Infra Program Manager Location: Seattle, WA - Onsite Duration: 6 Months
Job Description: Client Infrastructure Services owns the design, planning, delivery, and operation of all client global infrastructure. In other words, we’re the people who keep the cloud running. We support all client data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across company to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Technical Infrastructure Program Manager in the client Direct Connect Capacity Engineering team, you will be responsible to drive programs deploying client networking infrastructure in client Data centers and POP locations. You will be responsible for prioritization, scheduling and execution of physical network changes and upgrades across Data Centers. You will manage our cross-functional projects, which require working with all organizational levels and groups including network Engineering, Network Deployment, Data center Techs, Supply Chain, Logistics, Finance and internal Program Management teams. You will develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle. A strong background in Networking, Network Infrastructure Deployment, Data Center related experience is essential for your success in this position. You must have a proven track record of project completion that is on time and within budget. You must be able to command the intellectual respect of engineers as well as run extremely effective projects on compressed timelines while dealing with ambiguity with grace and maturity.
Responsibilities:
You will be driving programs deploying AWS networking infrastructure in client Data centers and transit centers, to meet the ever growing customer demand.
Manage multiple competing cross-organizational projects/programs simultaneously on a global scale across NASA, EMEA and APAC regions.
Interact with Engineers, Data Center Technicians, Cross team Deployment Managers, Cross team Technical Program Managers and Senior Management on a daily basis.
Participate in engineering reviews of network design.
Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs. · Ensure consistency in deployed configurations and track exceptions for follow up
Drive simplification efforts in engineering and project/program management and architectures to unblock innovation
Create predictable process paths for large and/or complex efforts.
Qualifications:
Program Management experience with Bachelor's Degree in IT, managing cross-functional teams across multiple locations
Expert-level IP networking knowledge with strong troubleshooting skills in BGP, traffic engineering, and large-scale network design
Proven experience in data center network infrastructure deployment, scaling, and maintenance
Strong organizational and project management skills with ability to prioritize tasks and maintain high quality in fast-paced environments
Experience with network analysis and optimization while adhering to client's leadership principles.
Excellent interpersonal and communication skills (both verbal and written) and proven ability to work effectively with all organizational levels.
Ability to succeed and thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. Demonstrated ability to influence and develop productive working relationships with resources and dependent teams.
Top 3 must have skills:
3-5 years of TPM experience with networking background.
Any PMP tool experience works, Excel experience.
Able to work with multiple stakeholders and supply chain experience is preferred.
Nice to Have:
Good Communication Skills
Attention to detail and cross collaboration
Deliver Results- able to deliver projects on time.
Degree/Certification Required: Bachelors/Masters in IT/PM
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $55.00/hr - $62.00/hr.
