Description: The Digital Product Manager is responsible for defining, delivering, and optimizing digital products that improve internal operations experiences. This role serves as the bridge between business stakeholders, healthcare operations teams, technology teams, and external vendors to deliver scalable, compliant, and user-centric digital solutions that drive growth, operational efficiency, regulatory compliance, and stakeholder satisfaction. The Product Manager owns product strategy, roadmap, backlog prioritization, and value realization across digital platforms such as Member Portals, Provider Portals, Mobile Applications, Digital Enrollment, and GenAI-enabled solutions.
Key Responsibilities Product Strategy & Vision
Define and communicate product vision aligned with organizational goals.
Develop product roadmaps for digital products and platforms.
Identify opportunities to improve member, provider, broker, and employer experiences.
Conduct market assessments, competitive analysis, and emerging technology evaluations.
Build business cases and value realization plans for digital investments.
Product Delivery
Own product backlog and prioritize features based on business value.
Lead requirements gathering, user story development, and acceptance criteria definition.
Partner with UX, engineering, operations, and business teams throughout the product lifecycle.
Drive Agile ceremonies including sprint planning, backlog grooming, and release planning.
Ensure timely product releases and adoption.
Healthcare Domain & Compliance
Ensure products comply with:
CMS regulations
NCQA/HEDIS requirements
HIPAA guidelines
Interoperability and FHIR mandates
State and Federal payer regulations
Translate regulatory changes into product enhancements.
Data & Analytics
Define product KPIs and success metrics.
Analyze adoption, engagement, operational efficiency, and customer experience data.
Leverage analytics and AI insights to drive product decisions.
Innovation & AI
Evaluate and implement AI/GenAI capabilities including:
Digital assistants
Intelligent prior authorization
Appeals and grievances automation
Provider contract intelligence
Member engagement personalization
Care management copilots
Identify opportunities for automation and operational cost reduction.
Top 3 Skills:
Experience with AI Programs
Healthcare Domain
Managing product strategy/roadmap
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is $82.14/hr.
