Application Analyst ll Location: EST (100% remote) Duration: 6 months
Ideal Background: Project/program management experience, documentation management, runbook creation, and user access management; comfort managing a portfolio of concurrent initiatives and reporting status to senior stakeholders.
Qualifications:
Bachelor's degree or equivalent experience in Business, IT, or related field
5+ years in a Business Analysis role leading project and process management
3+ years in program/project management, ideally in a SaaS or platform operations environment
Familiarity with Salesforce tool and creating Salesforce reports and dashboards.
Excellent written communication for weekly digest/status reporting to leadership
Slack platform tools a strong plus(AI)
Role Focus: Hybrid of (split equally):, Business Analysis, Project Management, Application Operations
Day-to-Day:
Process improvements
Salesforce reporting and dashboards
Metrics creation and tracking
Operational documentation
Runbooks
Process documentation
Training materials
Will support internal training around:
Intake/Triage processes
AI tool launches
Internal AI adoption and enablement
Skill sets:
Salesforce
Reports
Dashboards
Metrics
Salesforce Admin/configuration experience is considered a nice-to-have, but not required.
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is $44.66/hr.