Title: Operational Risk Programs Manager
Duration: 12 months (Possibility of extension/conversion)
Working hours: 9 am- 5 pm (3 days in office)
Working Location: Toronto, ON
 
Role Mandate:

• This role supports the Operational Non-Financial Risk (ONFR) function by helping manage and oversee three enterprise-wide risk programs, ensuring adherence to established frameworks, policies, and standards across the bank.
• The position is a maternity leave replacement and is critical to maintaining ongoing program governance, monitoring, and stakeholder engagement.
• The team culture is collaborative yet allows for a degree of independence, with team members partnering closely across the broader ONFR organization while managing their own areas of responsibility.

Job Description:

• Provides oversight, monitoring, and reporting on operational risks for a designated portfolio.
• Develops and monitors the operational management framework that includes the governance framework & practices leveraged across the bank to manage operational risks.
• Provides policies & standards, methodologies, and controls that increase transparency, accuracy, and consistency across groups.
• Works with stakeholders to implement the methodology, metrics, and program standards for the assigned portfolio to ensure compliance as well as effective monitoring, timely reporting, and identification of action plans.

Key Responsibilities

• Acts as a trusted advisor to assigned business/group.
• Guides/assists in the identification and classification of issues; recommends action plans.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Research existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.
• Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Leads the development and maintenance of the governance system and framework.
• Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
• Represents the model validation program / portfolio for internal/external regulatory audits and/or examinations.
• Ensures alignment between stakeholders.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Leads and integrates the monitoring, measurement & reporting on the status of the operational risk governance program to internal & external stakeholders.
• Leads the management of governance meetings and maintenance of governing body mandates, oversight, and approval guidelines.
• May provide specialized support for other internal and external regulatory requirements.
• Provides input into the planning and implementation of ongoing operational programs in support of the operational risk framework.
• Leads/participates in the design, implementation, and management of core business/group processes.
• Administers and maintains operational risk program activities in adherence to all policies, procedures, and established processes.
• Identifies potential risk situations/ impacts, and make recommendations or escalates to the manager, as per guidelines.
• Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance.
• Builds effective relationships with internal/external stakeholders e.g. business stakeholders and Corporate Support Areas (CSAs) in providing ‘second line of defense’ operational risk management support.
• Analyzes data and information to provide insights and recommendations; includes identification of risk impacts for new processes and workflows related to initiatives.
• Monitors and tracks performance; addresses any issues.
• Coordinates and monitors the review and sign-off of attestations and reporting.
• Maintains tools and templates for operational risk programs (e.g., Risk Control Self-Assessment (RCSA), Sarbanes-Oxley (SOX) or regulatory compliance), as required.
• Focus is primarily on business/group within the bank; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Must Haves:

• Between 5 and 7 years of relevant experience.
• In-depth knowledge of operational risk management practices, designated business/product portfolio, regulatory requirements, quantitative techniques, and economic capital methodologies,
• Experience with risk policy frameworks; quality control/testing frameworks.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills.
• Collaboration & team skills.
• Analytical and problem-solving skills.
• Influence skills.
• Data-driven decision-making.

Nice to Haves:

• Post-secondary degree in a related field of study.
• Financial background.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is $40.77/hr.