Summary

We are seeking a detail-oriented Business Operations Analyst (Contractor) to support our Deal Operations team with critical administrative and operational activities throughout the sales cycle. In this role, you will be responsible for preparing quotes, generating accurate Order Forms, ensuring pricing accuracy, and maintaining operational reporting. You will partner closely with Deal Operations and Sales to improve operational efficiency, support deal execution, and contribute to a seamless sales process. This position is ideal for someone who enjoys working in a fast-paced environment, has exceptional attention to detail, and thrives on supporting cross-functional business operations.

Key Responsibilities

• Deal Operations Support: Partner closely with Deal Operations and the Sales team to support deal execution, optimize commercial structures, and improve operational efficiency throughout the sales process.
• Quote & Order Management: Prepare quotes and generate accurate, compliant Order Forms while ensuring all required documentation is complete and error-free.
• Pricing Accuracy & Compliance: Review and validate deal structures to ensure pricing accuracy, compliance with company policies, and consistency across all sales documentation.
• Reporting & Dashboard Management: Maintain operational dashboards and reports, providing visibility into deal progress, pipeline health, and key performance metrics.
• Process Improvement: Identify opportunities to streamline quoting, contracting, and operational workflows to improve the overall sales experience.
• Cross-Functional Collaboration: Work closely with Sales, Deal Operations, Finance, and other internal stakeholders to ensure timely and accurate deal execution.

Qualifications

• 1–3 years of experience in Business Operations, Sales Operations, Program Management, or a related role, preferably within a technology company or consulting environment.
• Strong analytical skills with the ability to interpret data and provide actionable recommendations.
• Proficiency with productivity tools such as Google Workspace, Slack, Zoom, Microsoft Excel, Tableau, and CRM platforms (e.g., Salesforce).
• Excellent organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to build collaborative relationships and work effectively across cross-functional teams.
• Strong problem-solving skills with a proactive, solution-oriented mindset.
• Self-motivated, adaptable, and comfortable working in a dynamic environment with evolving priorities.
• Fluency in both English and Spanish is required.