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IVR Software Developer
Spectraforce
Cleveland, Ohio

2 days ago

Job Description

Position: IVR Software Developer
Location: Cleveland, OH
Duration: 22 Months
 
Top Skill(s):
1. Java/J2EE – strong expertise in backend development.
2. Spring MVC & Spring Boot, Micro Services
3. REST & SOAP Web Services

Core Development Skills:
• Java/J2EE – strong expertise in backend development.
• Microservices
•Struts Framework – understanding and experience maintaining legacy systems.
• Spring MVC & Spring Boot – for building scalable microservices and APIs.
• REST & SOAP Web Services – API creation and consumption.
• JSON/XML data handling.
• Front End : JavaServer Page for VoiceXML (JSV) and Java server page.

IVR/Telephony:
• Understanding of IVR call flows, SIP
• Experience with IVR platforms such as Genesys and cloud telephony (e.g., Twilio, Google Dialogflow).
• Familiarity with speech recognition (ASR) and text-to-speech (TTS) engines

Database:
• Strong SQL skills with Oracle and PostgreSQL.
• Experience with stored procedures, indexing, and query optimization.

Build & Deployment:
• CI/CD experience using Git, Maven, Jenkins, or similar tools.
• Basic knowledge of Docker and cloud deployment (GCP).

Preferred Skills
• Migration of IVR applications from monolithic Struts apps to Spring Boot microservices.
• Knowledge of AI-driven conversational IVR solutions. 

Years of Experience: 14 Years of Experience 
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 55.00/hr.

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