Credit & Collections Analyst Senior
Spectraforce
US
14 days ago
Job Description
The Credit and Collections Analyst will be responsible for managing accounts receivable collections for customers in Brazil, Mexico, and Argentina. This role ensures timely collection of outstanding invoices, minimizes bad debt exposure, and maintains strong customer relationships while adhering to corporate policies and local regulations.
Roles and Responsibilities
Monitor overdue accounts and initiate collection activities to ensure timely payments. Contact customers via email, phone, and other channels to resolve payment issues.
Investigate and resolve discrepancies between customer accounts and company records. Coordinate with billing and cash application teams to ensure accurate postings.
Prepare aging reports and collection performance dashboards for management. Track and report on key metrics such as DSO and overdue balances.
Ensure compliance with corporate credit and collection policies.
Work closely with sales, finance, and customer service teams to resolve disputes.
Communicate effectively with regional stakeholders in Brazil, Mexico, and Argentina.
Adhere to a tight control environment which abides by the company's previously defined internal control framework
Assist in financial analysis tasks as they relate to the forecast and budget, as well as variance analysis
Coordinate and resolve any receivable issues with customers and sales team
Prepare reports detailing accounts receivable status for submission to the Managers
Provide support during internal and external audits
Participate in the development and implementation of processes and procedures to improve the efficiency and effectiveness of the cash application function
Own and take responsibility of processes, helping with issue resolution of complex cases, assist other team members
Requirements:
BSc/BA in accounting, finance or relevant field
4 years of relevant experience as a Credit and Collections Analyst
Fluency in English required B2+ 85-90%
Knowledge accounting systems is required
Advanced Microsoft Office skills, with an excellent Excel working knowledge
Experience managing a new team in a fast-paced environment
Highly detail-oriented and able to work under tight deadlines
Customer service-oriented, with excellent interpersonal and problem-solving skills
Roles and Responsibilities
Monitor overdue accounts and initiate collection activities to ensure timely payments. Contact customers via email, phone, and other channels to resolve payment issues.
Investigate and resolve discrepancies between customer accounts and company records. Coordinate with billing and cash application teams to ensure accurate postings.
Prepare aging reports and collection performance dashboards for management. Track and report on key metrics such as DSO and overdue balances.
Ensure compliance with corporate credit and collection policies.
Work closely with sales, finance, and customer service teams to resolve disputes.
Communicate effectively with regional stakeholders in Brazil, Mexico, and Argentina.
Adhere to a tight control environment which abides by the company's previously defined internal control framework
Assist in financial analysis tasks as they relate to the forecast and budget, as well as variance analysis
Coordinate and resolve any receivable issues with customers and sales team
Prepare reports detailing accounts receivable status for submission to the Managers
Provide support during internal and external audits
Participate in the development and implementation of processes and procedures to improve the efficiency and effectiveness of the cash application function
Own and take responsibility of processes, helping with issue resolution of complex cases, assist other team members
Requirements:
BSc/BA in accounting, finance or relevant field
4 years of relevant experience as a Credit and Collections Analyst
Fluency in English required B2+ 85-90%
Knowledge accounting systems is required
Advanced Microsoft Office skills, with an excellent Excel working knowledge
Experience managing a new team in a fast-paced environment
Highly detail-oriented and able to work under tight deadlines
Customer service-oriented, with excellent interpersonal and problem-solving skills