Position Title: LTSS Service Care Manager
Assignment Duration: 12 Months (contract to hire)
Work Arrangement: Candidates must reside within the state of Florida – Boca Raton, Lake Worth, or West Palm Beach, bilingual english and spanish preferred-Spanish speaking
Schedule: Monday – Friday 8a to 5p


Responsibilities:

• Interacting with members, family members, providers and other departments to ensure member’s needs are being met. member/provider requests/issues/concerns
• Visit members in field and return to home office to complete documentation managing difficult members, multiple priorities.  Positive attitude, problem solver/solutions oriented, empathy while ensuring business needs are met.

 

Candidate Requirements
Education/Certification	Required: Requires a Bachelor's degree and 2 – 4 years of related experience			Preferred: n/a
Licensure	Required: Drivers License			Preferred: n/a
Years of experience required Disqualifiers Best vs. average Performance indicators		experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with  type of assessments. 2+ years of Care Management experience (field experience is a must) Caseloads of 50,60,70 members – bonus if it is geriatric Long Term Care Medicaid experience Medicaid / Medicare experience Need to see experience being able to manage high case load Fast paced environment regarding new processes and programs They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space. All documentation must be within system within 24 hours of completion Experience with electronic medical health records Home Health Experience   Prefer experience working with TruCare which is the software the team uses     Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection		1	Field based case management
		2	Remote work
		3	Experience working with geriatric population

 Position is offered by a no fee agency. 
Location : Boca Raton, FL-33427 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $28.00/hr.