Position Title: Quality Complaints Senior Associate
Work Location: Thousand Oaks, CA 91320
Assignment Duration: 12 Months (possible extension)
Work Arrangement: Onsite
 
Background & Context:
Lab-based quality complaints handling role supporting product complaint return samples for our organization.
 
Key Responsibilities:

• Receive, clean, and evaluate product complaint return samples. This includes but is not limited to photographs, x-rays, and written inspections.
• Interface with various sites and business partners.
• Manage complaint return sample inventory.
• Author technical assessment reports.
• Clean and prepare shipment inventory to provide to the Mail Center for delivery to patients.

 
Qualifications & Experience:

• Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience.
• Typically 1 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
• Nice to have: documentation practices, GMP, previous lab experience.
• GDP experience, complaints experience are both a plus.
• Competencies: Evaluate documentation and operation according to company guidelines. Be self motivated, attentive to details and able to prioritize and meet deadlines. Basic statistical mathematical skills including the ability to trend data. Basic project management skills. Independently understand, follow and implement instructions. Written and verbal communication & collaboration skills. Strong word processing, database and spreadsheet application skills. Strong organizational skills with the ability to manage multiple projects or assignments.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 28.00/hr.