Position Title: Digital Communications Specialist
Work Location: Remote (EST)
Duration: 12 months

 
Position Summary:

• Seeking a Digital Communications Specialist to execute and optimize donor communications for our Greenhouse concept centers across email, SMS, app push, and other owned messaging channels.
• This role is focused on hands-on activation and delivery, supporting both promotional and transactional communications that enable key donor journeys such as online scheduling, visit preparation, and digital health steps.

Key Responsibilities:

• Execute donor communications across email, SMS, app push, and other owned channels in support of Greenhouse concept centers.
• Build and deploy promotional and transactional messaging tied to scheduling, appointment management, visit preparation, and digital health steps.
• Translate journey requirements and functional needs into CRM campaigns, triggers, and automations.
• Support campaign QA, testing, launch, and post-launch monitoring.
• Partner with Analytics and Experience teams to review performance and support ongoing optimization.
• Help ensure communications support both marketing engagement and operational readiness.
• Work closely with the Donor App product team to align communications with feature releases and UX flows.
• Partner with CRM platform teams (e.g., Salesforce Marketing Cloud) to enable accurate and timely delivery.
• Collaborate with Marketing, Operations, and Compliance teams to ensure messaging accuracy, clarity, and regulatory alignment.
• Support the cross-functional Greenhouse project team during concept pilots and testing phases.

Qualification & Experience:

• 4–6 years of experience in digital communications, CRM, or lifecycle marketing roles.
• Hands-on experience executing email, SMS, and app-based communications.
• Experience supporting both promotional and transactional messaging.
• Familiarity with CRM platforms such as Salesforce Marketing Cloud or similar tools.
• Strong attention to detail and comfort working in fast-paced, test-and-learn environments.
• Collaborative working style and ability to partner closely with technology and product teams.
• Experience supporting digital product or app-based communications.
• Exposure to regulated or high-consideration consumer environments.
• Experience with campaign testing, QA, and performance monitoring.

 Position is offered by a no fee agency. 
Location : Boca Raton, FL 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $60.00/hr.