QA Specialist, Digital Lab PS SFMC
Spectraforce
Mettawa, Illinois
2 hours ago
Job Description
Position Title: QA Specialist, Digital Lab PS SFMC
Number of Positions Needed: 2
Length of Contract: 12 months
Location/Site: Onsite (Mettawa, IL)
**Top 3-5 Skills **
1 Salesforce Marketing Cloud Email Specialist Certificate
2 Demonstrate strong knowledge of SFMC Journey Builder, Automation Studio, and Contact Builder
3 Ability to understand and describe SQL, AMPScript, HTML, JavaScript, and CSS
4 Ability to collaborate with Architects, PM, PgM, and other cross-functional partners to achieve project goals in a timely and accurate way
5 Strong documentation skills
The Marketing Automation QA Specialist (SFMC) is part of the Digital Lab and will be responsible for playing an integral part of the team building 1:1 marketing program in Salesforce Marketing Cloud.
Responsibilities include:
• Perform Quality Assurance checks and documentation on high complexity omnichannel marketing campaigns, including all functional elements of campaigns (creative builds, automations, queries, journeys, etc)
• Ensure high quality, on-time, and error free implementation, testing, and QA of campaigns within the marketing automation platform.
• Create, review, and share standard quality control documents and follow process to ensure accuracy and completeness.
• Participate in agile delivery activities such as QA and continuous improvement.
• Maintain documents per requirements of department document management policies and procedures.
• Identify and resolve gaps and implement improvements to QA processes and documentation
• Provides exemplary customer service while setting, maintaining, and exceeding brand expectations. Provide updates on projects and any risks to Associate Director.
• Keep abreast of 1:1 marketing and email industry best practices and new technology by participating in professional organizations, as well as attending industry seminars and conferences.
Key Leadership Competencies:
• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Qualifications:
• Salesforce Marketing Cloud Email Specialist Certification
• 3-4 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience
• Minimum of 2 years of hands-on work experience in either campaign build, or campaign and technical QA capacity
• Bachelor’s Degree
• Ability to think strategically with a strong ability to execute plans and exceed stakeholder expectations and project goals.
• Ability to work independently without day-to-day supervision.
• Demonstrated ability to lead and manage multiple projects simultaneously in a fast-paced, dynamic environment. Demonstrates a clear aptitude for managing projects. Ability to assign priorities and meet delivery dates
• Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively
• Knowledge of database, email, digital, 1:1 marketing concepts and best practices
• Inquisitive, strong analytical skills, including the ability to infer and apply learnings
• Proficiency with MS Excel, SQL, and HTML/ CSS
• Excellent written, verbal, and interpersonal communication skills
• Inquisitive, strong analytical skills, including the ability to infer and apply learnings
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 30.00/hr.
Number of Positions Needed: 2
Length of Contract: 12 months
Location/Site: Onsite (Mettawa, IL)
**Top 3-5 Skills **
1 Salesforce Marketing Cloud Email Specialist Certificate
2 Demonstrate strong knowledge of SFMC Journey Builder, Automation Studio, and Contact Builder
3 Ability to understand and describe SQL, AMPScript, HTML, JavaScript, and CSS
4 Ability to collaborate with Architects, PM, PgM, and other cross-functional partners to achieve project goals in a timely and accurate way
5 Strong documentation skills
The Marketing Automation QA Specialist (SFMC) is part of the Digital Lab and will be responsible for playing an integral part of the team building 1:1 marketing program in Salesforce Marketing Cloud.
Responsibilities include:
• Perform Quality Assurance checks and documentation on high complexity omnichannel marketing campaigns, including all functional elements of campaigns (creative builds, automations, queries, journeys, etc)
• Ensure high quality, on-time, and error free implementation, testing, and QA of campaigns within the marketing automation platform.
• Create, review, and share standard quality control documents and follow process to ensure accuracy and completeness.
• Participate in agile delivery activities such as QA and continuous improvement.
• Maintain documents per requirements of department document management policies and procedures.
• Identify and resolve gaps and implement improvements to QA processes and documentation
• Provides exemplary customer service while setting, maintaining, and exceeding brand expectations. Provide updates on projects and any risks to Associate Director.
• Keep abreast of 1:1 marketing and email industry best practices and new technology by participating in professional organizations, as well as attending industry seminars and conferences.
Key Leadership Competencies:
• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Qualifications:
• Salesforce Marketing Cloud Email Specialist Certification
• 3-4 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience
• Minimum of 2 years of hands-on work experience in either campaign build, or campaign and technical QA capacity
• Bachelor’s Degree
• Ability to think strategically with a strong ability to execute plans and exceed stakeholder expectations and project goals.
• Ability to work independently without day-to-day supervision.
• Demonstrated ability to lead and manage multiple projects simultaneously in a fast-paced, dynamic environment. Demonstrates a clear aptitude for managing projects. Ability to assign priorities and meet delivery dates
• Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively
• Knowledge of database, email, digital, 1:1 marketing concepts and best practices
• Inquisitive, strong analytical skills, including the ability to infer and apply learnings
• Proficiency with MS Excel, SQL, and HTML/ CSS
• Excellent written, verbal, and interpersonal communication skills
• Inquisitive, strong analytical skills, including the ability to infer and apply learnings
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 30.00/hr.