Title: Communications Specialist IV
Location: 100% remote
Duration: 12 months
Shift: 8AM-5 PM EST, M-F

Specific experience: Enterprise employee Communications experience with Workday or large SaaS implementation experience

Top must-have skills / requirements:

• MS Office; comfortable using MS Teams; creating communications experience for large broad audiences/personas; experience creating presentation materials for executive audiences (townhalls, talking points, scripts for executives; executive briefing packets)
• Great vs. average candidate: Experience communicating for large implementations of Workday; Intermediate to advanced skillset with software;
• Industry specific: No (any industry is fine)

Main day-to-day responsibilities:

• Develops and implements effective communication approaches, including measuring outcomes, and making recommendations.
• Serves as communications point of contact to consult, plan, and execute planned communications.
• Provides turn-key service and direction to maintain a consistent brand/voice/look for the project and consistency of AP style usage.
• Prepares and publishes a full spectrum of communications for target audiences, internal and external, as needed (presentations, web content, videos, brochures, speeches, etc.)
• Provides creative concepts (i.e. campaign themes, headlines, packaging) and meeting coordination.
• Determines best communication tools to deliver various messages and oversees online content strategy direction and deliverables as needed.

Great vs. average candidate:
Experience communicating for large implementations of Workday; Intermediate to advanced skillset with software;
 
Main day-to-day responsibilities:

• Develops and implements effective communication approaches, including measuring outcomes, and making recommendations.
• Serves as communications point of contact to consult, plan, and execute planned communications.
• Provides turn-key service and direction to maintain a consistent brand/voice/look for the project and consistency of AP style usage.
• Prepares and publishes a full spectrum of communications for target audiences, internal and external, as needed (presentations, web content, videos, brochures, speeches, etc.)
• Provides creative concepts (i.e. campaign themes, headlines, packaging) and meeting coordination.
• Determines best communication tools to deliver various messages and oversees online content strategy direction and deliverables as needed.
   

Main interactions:
Program team members, Program Sponsors, Executives, Change consultants, cross functional process owners and other communication professionals within company
 
Work style: Mostly independent work
Performance measured by: Observation; review of materials
Interview process: 1 round of video interview

ESSENTIAL DUTIES & RESPONSIBILITIES:
The essential duties and responsibilities listed below are representative of those required on the job. Incumbents may perform other duties and responsibilities as assigned. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• Partners with business leaders to provide ongoing strategic communication counsel and planning on key projects and initiatives to meet business goals, requiring a thorough understanding of the business or businesses being supported.
• Develops and implements effective communication approaches, workflows, and systems for the entire business area, including managing costs, measuring outcomes, and making recommendations for refinements to their processes.
• Serves as communications process leader to consult, plan, supervise and execute planned communications.
• Leads/manages projects from beginning to end, ensuring that they are delivered on time, on budget and the quality meets/exceeds customer expectations.
• Provides turn-key service and direction to maintain a consistent brand/voice/look for the project and consistency of style usage per guidelines.
• Prepares and publishes a full spectrum of communications for target audiences, internal and external, as needed (presentations, web content, videos/CD-ROM's, brochures, speeches, etc.)
• Crafts process communications: business plans, flow charts, process documents and guidelines.
• Provides creative concepts (i.e. campaign themes, headlines, packaging) and meeting coordination. Serves as liaison to internal/external resources.
• Determines best communication tools to deliver various messages and oversees online content strategy direction and deliverables as needed.

EDUCATION AND/OR EXPERIENCE:
Education and/or experiences listed below are the minimum requirements for job entry.

• Bachelor's degree in Communications or related field (i.e. English Literature, Journalism, Media Studies or Communication Sciences) and 4 years of professional experience in Communications (e.g., Customer Service, Promotions, Marketing, Advertising, Public Relations)
• In lieu of a degree, a minimum of 8 years of professional experience in Communications (e.g., Customer Service, Promotions, Marketing, Advertising, Public Relations)

KNOWLEDGE, SKILLS/ABILITIES:
Knowledge, skills/abilities listed below are the requirements needed to be proficient in the job.

• Excellent written, presentation and interpersonal communication skills, including group facilitation and consensus building skills
• Business acumen/knowledge. Partners with customers to provide communications solutions to business issues
• Ability to provide innovative/creative communications approaches to address complex business needs.
• Proficient in most communication vehicles and work-related software applications.
• Personal computer proficiency with a good working knowledge of the following software applications: e-mail, publishing software, Microsoft Office products.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Typical office environment requiring the use of typical office equipment (e.g., computers, phones, etc.). Computer keyboarding, computer monitor and mouse use including reaching forward, grasping, finger and wrist manipulation, and neck bending and turning; near vision is necessary for computer monitor use. If working in an Emerging Workspace, or similar working arrangement, lifting of laptop equipment, files and/or personal belongings weighing 10 lbs. or less is required.
May require long periods of sitting.
May require prolonged repetitive use of the upper extremities.
May require lifting < than 20 lbs.
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 47.99/hr.