Job Title: Customer Marketing Social Operations Intern (Marketing Coordinator)
Duration: 3months
Location: Remote
 
Description:
 
About the Role
At the client, customer stories are how the world understands the power of Agentforce and AI — and social is where those stories gain momentum.
 
As the Customer Marketing Social Operations Intern, you’ll support the day-to-day coordination behind customer and executive social activation. This role is focused on organization, tracking, content coordination, and helping ensure our social engine runs smoothly across teams.
 
You’ll work closely with Customer Marketing, Social, PR, and agency partners to help amplify real customer wins and executive engagement moments.
 
What You’ll Do

• Track and record executive and customer corporate social toolkit conversions, ensuring accurate reporting and visibility into engagement
• Maintain and update internal trackers for executive reposts, customer activations, and campaign participation
• Request and collect social copy from agency partners and cross-functional teams
• Help draft and refine social copy for executive and customer posts
• Coordinate the social calendar, ensuring alignment across launches, go-lives, and key campaign moments
• Support publishing workflows across the client brand channels and executive accounts
• Help manage deadlines and approvals with internal teams and external partners
• Assist in tracking basic performance metrics (engagement, reach, amplification) to inform future planning
• Support packaging of customer stories around key moments such as launches and events
• Maintain and update internal trackers for executive reposts, customer activations, and campaign participation
• Request and collect social copy from agency partners and cross-functional teams
• Help draft and refine social copy for executive and customer posts
• Work with PR & Social partners to coordinate the social calendar, ensuring alignment across launches, key campaigns, and cultural moments
• Support publishing workflows across the client’s brand channels and executive accounts
• Help manage deadlines and approvals with internal teams and external partners
• Assist in tracking basic performance metrics (engagement, reach, amplification) to inform future planning
• Support packaging of customer stories around key moments such as launches and events

 
You Are

• An undergraduate student interested in marketing, communications, or social media operations
• Highly organized and detail-oriented
• Comfortable working in spreadsheets and tracking documents
• A clear, concise writer who can adapt tone when needed
• Proactive in following up and keeping projects moving
• Curious about how enterprise companies activate customers and executives on social
• Highly organized and detail-oriented
• Comfortable working in spreadsheets and tracking tools
• A clear, concise writer who can adapt tone when needed
• Proactive in following up and keeping projects moving
• Curious about how enterprise companies activate customers and executives on social

 
Basic Qualifications

• Currently pursuing a Bachelor’s degree in Marketing, Communications, Business, Journalism, or related field
• Strong written and verbal communication skills
• Experience using social platforms such as LinkedIn, Instagram, TikTok, or X
• Strong attention to detail and organizational skills
• Strong written and verbal communication skills
• Experience using social platforms such as LinkedIn, Instagram, TikTok, or X
• Strong attention to detail and organizational skills

 
Nice to Have

• Experience managing calendars, trackers, or project management tools
• Familiarity with Canva or basic content editing tools
• Interest in social analytics or marketing reporting
• Experience working with cross-functional teams or external partners
• Familiarity with Canva or basic content editing tools
• Interest in social analytics or marketing reporting
• Experience working with cross-functional teams or external partners

 
What You’ll Gain

• Hands-on experience supporting executive and customer social activation
• Exposure to cross-functional collaboration across social, PR, and marketing
• Practical experience in social tracking, reporting, and coordination
• A deeper understanding of how enterprise brands drive customer storytelling at scale
• Mentorship from Customer Marketing and Social leaders
• Exposure to cross-functional collaboration across social, PR, and marketing
• Practical experience in social tracking, content creation, reporting, and coordination
• A deeper understanding of how enterprise brands drive customer storytelling at scale
• Mentorship from Customer Marketing and Social leaders

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 19.00/daily.