Location: Guaynabo, PR
Additional Benefits:

• Fixed Monthly Car Allowance: $600.00
• Fixed Monthly Cellphone Allowance: $50.00

Responsibilities:

• Installs, checks out, operates, maintains, repairs, and modifies equipment.
• Provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques.
• Analyzes equipment failures to determine cause and recommends corrective action.
• Advice and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation.
• Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment.
• Participates in installation planning phase.
• Assists technologists and/or management in evaluation of device problems, procedural issues, and documentation and quality issues.
• The incumbent will perform other duties as assigned.
• Adhere to all environmental, health and safety SOPs, equipment, policies, and procedures, including any department specific requirements.
• Completes installations and repair services within time requirements established by service management.
• Schedules service calls with customers in accordance with current procedures published by national and regional management.
• Provides installation and repair service within time requirements established by service management.
• Repair devices in accordance with specific documents or SOPs and complete necessary service documentation.
• Performs tests/diagnoses of systems.
• Performs controls and test procedures on instruments, equipment, products, or product performance.
• Identifies and implements corrective actions on processes and non-conformance issues covered by documentation in accordance with Quality/Regulatory requirements.
• Provide suggestions for corrective action based on root cause analysis.
• Direct communication with customers and periodic travel to customer sites to perform repairs or preventive maintenance.
• Conducts all roles and responsibilities with the ethics and compliance platform.
• Perform other duties as required.

Qualifications/Knowledge and Skills:

• Bachelors Degree plus 2 years of experience, or associate degree plus 5 years of experience in a related field service, electronics, technical, etc., or In lieu of degree, 5-7 years field service experience.
• Ability to read and comprehend material written in English.
• Good written communication skills, in English and Spanish.
• Ability to work independently Willing to travel (locally and abroad).
• Overtime may be required at times.
• May require working some holidays and weekends.
• Problem solving skills.
• Excellent communication ability required.
• Basic addition, subtraction, multiplication, division, and fractions are required.
• Ability to exercise independent judgment and draw accurate conclusions based on available information.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 16.79/hr.