Precision Engagement Project Manager
Spectraforce
Northbrook, Illinois
Remote
3 days ago
Job Description
Title: Precision Engagement Project Manager
Location: Remote
Duration: 12 months
Description:
Purpose and Scope
The Precision Engagement Project Manager plays a critical role in enabling the operational excellence of the Omnichannel Experience team. This position focuses on supporting the Precision Engagement Lead through expert-level management of project management tools—primarily Azure DevOps (ADO)—and ensuring consistent, efficient execution of AI/ML-driven omnichannel initiatives.
This role ensures workstreams are properly structured, tracked, and delivered using Agile methodologies and enterprise PM tools, enabling stronger cross-functional coordination across OC Activation, Data Science, and Digital Excellence teams.
Responsibilities and Accountabilities
Project Management & ADO (Azure DevOps) Enablement
• Build, manage, and optimize ADO project structures, dashboards, sprints, and work item templates to support omnichannel program execution.
• Maintain backlog hygiene, ensuring user stories, tasks, and acceptance criteria are consistently documented.
• Partner with Precision Engagement Lead to translate business needs into epics, features, and user stories.
• Provide ongoing ADO training, troubleshooting, and best-practice guidance for cross-functional partners.
Operational Excellence & Workflow Structuring
• Create and manage standardized PM frameworks (RACI, sprint cadences, scorecards, dependency trackers).
• Ensure Agile ceremonies are well-organized, including sprint planning, retrospectives, and daily stand-ups.
• Develop documentation, templates, and playbooks for omnichannel programs and AI-driven workflows.
Collaboration & Cross-Functional Alignment
• Work closely with Data Science, OC Activation, and Dx teams to ensure proper workflow integration.
• Support vendor onboarding processes and manage documentation for partners engaged in AI/ML and omnichannel delivery.
• Act as PM liaison to ensure timelines, deliverables, and interdependencies are clearly communicated.
Reporting & Analytics
• Create dashboards and reporting structures in ADO, Power BI, or Excel to track progress, risks, and performance.
• Consolidate sprint performance metrics and identify opportunities for operational improvement.
• Support tracking of AI-driven campaign deployment readiness.
Governance & Compliance
• Ensure project documentation aligns with client's compliance and data governance standards.
• Maintain audit-ready records within ADO and PM tools.
Required Qualifications
• Bachelor’s degree in Business, Marketing, Digital Operations, IT, or related field.
• 3+ years of experience in project management, digital operations, or omnichannel execution.
• Hands-on experience with Azure DevOps, Jira, or similar PM tools.
• Strong understanding of Agile methodologies and workflow orchestration.
• Ability to document user stories, process flows, and operational frameworks.
• Excellent organizational and time-management skills.
• Strong problem-solving abilities and comfort working across cross-functional teams.
• Proficiency with Microsoft Office, Power BI, and digital collaboration tools.
Preferred Qualifications
• Experience supporting omnichannel marketing, marketing technologies, paid media, digital operations.
• Certifications such as Scrum Master (CSM), Product Owner (CSPO), or PMP.
• Experience working with Data Science teams or technical development workflows.
• Familiarity with Marketo, Salesforce Marketing Cloud, or other marketing automation platforms.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 55.00/hr.
Location: Remote
Duration: 12 months
Description:
Purpose and Scope
The Precision Engagement Project Manager plays a critical role in enabling the operational excellence of the Omnichannel Experience team. This position focuses on supporting the Precision Engagement Lead through expert-level management of project management tools—primarily Azure DevOps (ADO)—and ensuring consistent, efficient execution of AI/ML-driven omnichannel initiatives.
This role ensures workstreams are properly structured, tracked, and delivered using Agile methodologies and enterprise PM tools, enabling stronger cross-functional coordination across OC Activation, Data Science, and Digital Excellence teams.
Responsibilities and Accountabilities
Project Management & ADO (Azure DevOps) Enablement
• Build, manage, and optimize ADO project structures, dashboards, sprints, and work item templates to support omnichannel program execution.
• Maintain backlog hygiene, ensuring user stories, tasks, and acceptance criteria are consistently documented.
• Partner with Precision Engagement Lead to translate business needs into epics, features, and user stories.
• Provide ongoing ADO training, troubleshooting, and best-practice guidance for cross-functional partners.
Operational Excellence & Workflow Structuring
• Create and manage standardized PM frameworks (RACI, sprint cadences, scorecards, dependency trackers).
• Ensure Agile ceremonies are well-organized, including sprint planning, retrospectives, and daily stand-ups.
• Develop documentation, templates, and playbooks for omnichannel programs and AI-driven workflows.
Collaboration & Cross-Functional Alignment
• Work closely with Data Science, OC Activation, and Dx teams to ensure proper workflow integration.
• Support vendor onboarding processes and manage documentation for partners engaged in AI/ML and omnichannel delivery.
• Act as PM liaison to ensure timelines, deliverables, and interdependencies are clearly communicated.
Reporting & Analytics
• Create dashboards and reporting structures in ADO, Power BI, or Excel to track progress, risks, and performance.
• Consolidate sprint performance metrics and identify opportunities for operational improvement.
• Support tracking of AI-driven campaign deployment readiness.
Governance & Compliance
• Ensure project documentation aligns with client's compliance and data governance standards.
• Maintain audit-ready records within ADO and PM tools.
Required Qualifications
• Bachelor’s degree in Business, Marketing, Digital Operations, IT, or related field.
• 3+ years of experience in project management, digital operations, or omnichannel execution.
• Hands-on experience with Azure DevOps, Jira, or similar PM tools.
• Strong understanding of Agile methodologies and workflow orchestration.
• Ability to document user stories, process flows, and operational frameworks.
• Excellent organizational and time-management skills.
• Strong problem-solving abilities and comfort working across cross-functional teams.
• Proficiency with Microsoft Office, Power BI, and digital collaboration tools.
Preferred Qualifications
• Experience supporting omnichannel marketing, marketing technologies, paid media, digital operations.
• Certifications such as Scrum Master (CSM), Product Owner (CSPO), or PMP.
• Experience working with Data Science teams or technical development workflows.
• Familiarity with Marketo, Salesforce Marketing Cloud, or other marketing automation platforms.
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 55.00/hr.