Title-IT Support Lead  - II
Location - Foster City, CA 94404
Duration: 6 months with possibility of extension 

Key Responsibilities:

1. Testing Coordination & Execution
o Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
o Coordinate and execute functional, integration, and user acceptance testing (UAT).
o Validate catalog setup, pricing accuracy, and supplier onboarding workflows.

2. Defect Management
o Identify, document, and track defects using appropriate tools.
o Work with IT and vendors to resolve issues and retest fixes promptly.

3. Process Documentation & Reporting
o Maintain detailed documentation of testing processes and outcomes.
o Provide regular status updates and test results to stakeholders.

4. Collaboration & Communication
o Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
o Communicate changes in templates, onboarding processes, and testing protocols.

5. Continuous Improvement
o Recommend enhancements to testing methodologies and catalog management processes.
o Ensure compliance with best practices and quality assurance standards.

Required Competencies & Skills:

· Technical Skills:
o Strong understanding of eProcurement platforms and catalog management.
§ Including platforms like SAP S4, Ariba, OpenText VIM, etc.
o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
o Familiarity with testing tools and defect tracking systems.

· Analytical & Problem-Solving:
o Ability to identify issues, analyze root causes, and propose solutions.
o Detail-oriented with a focus on data accuracy and process integrity.

· Project Management:
o Ability to manage multiple priorities and meet deadlines.
o Knowledge of project management principles and best practices.
· Communication & Collaboration:
o Strong interpersonal skills to work effectively with cross-functional teams.
o Clear and concise written and verbal communication.

Interpersonal Competencies:
· Communicate effectively and build relationships with representatives of inter-related organizations
· Excellent written and oral communication skills
· Acute attention to detail and an analytical acumen
· Strong interpersonal and customer service skills

Education: 
B.S. / B.A. degree in Business (or other related degree programs) 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 48.00/hr.