Position Title: Operations Officer II - Bilingual
Duration: 1 year
Training Period: 6 months
Location (required): Montréal, Québec, H2R 3A4 (Hybrid- 4 days on site, training could be 5 days onsite)
Hours of Operation:  8 am to 4:30 pm – Mon to Friday

Summary of Day-To-Day Responsibilities:

• Wire payments: Money movement, Electronic transfer, Visa money transfers
• Training- sitting and observing, reading policy and procedures.
• Will do some transfers and merchant searches.
• Engaging managers if support is needed.
• Could be cross trained w/ multiple tasks. Some tasks will need to be done onsite.
• Variety of different tasks- will need to be a quick learner and do different tasks.

Admin/Clerical Only:

• Back-office vs Telephone work: no phone work- back office work only.

Candidate Profile Details:

• Degree/Certifications Required: Bachelor's is preferred
• Years of Overall Experience: 1 to 2 years

Must Have Hard Skills:

• Bilingual- verbal/written
• Conflict resolution
• Independently
• Positive attitude
• Tech savvy- excel experience – pivot tables, data entry, formulas
• High attention to detail and accuracy
• Understanding of risk and impact
• Following procedures
• Strong initiative

Preferred Candidate Background:

• Co – pilot/ AI experience knowledge/ exp would be a nice to have.
• Bilingual- verbal/written
• Conflict resolution
• Independently
• Positive attitude
• Problem solving
• Tech savvy- excel
• Looking for someone who will display a positive attitude that will fit in well with the team.
• How will performance be measured: compliance report, production is measured
•  Someone who has the ability to move from one task to another – will have a variety of tasks in this role.

Soft Skills:

• Customer and colleague interaction
• Strong communication skills- verbal and written
• Problem solving
• Collaboration – someone willing to assist with other projects and initiatives
• Adaptability

Nice-To-Have:

• Co-pilot AI knowledge
• Banking preferred

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 23.53/hr.