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Region Credit Analyst/Receivables and Collection Agent
Spectraforce
King of Prussia, Pennsylvania

a month ago

Job Description

Title: Region Credit Analyst/Receivables and Collection Agent
Location: Charlotte, NC 28217/Brooklyn Heights, OH 44131/King of Prussia, PA 19406/Houston, TX 77094
Shift Hrs: Can start the day anytime between 7am – 9am, work day is 8.5 hours with .5 hr lunch.
Duration: 3 months (Temp to Hire possibly)

Job Description:
Region support for resolving outstanding AR for commercial customer business and responsible for establishing as a point of contact for the customer. Work closely with internal team and departments to correct any outstanding issues with customers accounts that’s preventing us from getting paid.
This position would tend to be a little smaller in role in terms of the size of the customers, both volume and balance based, this role would be asked to work smaller commercial accounts vs the ask of the Centralized Analyst Position.

Essential Functions:
Monitor aging report and prioritize collection activity based on aging
Contact customers to resolve account balances, document all collection activity, and maintain notes on each account 
Cross collaborate with internal teams to educate on credit and collection best practices along with promoting department processes and functions
Escalate accounts to field personnel for resolution assistance 
Reconcile customer accounts and resolve billing disputes or discrepancies by partnering with the appropriate internal departments

Knowledge, Skills and Abilities:
Please list key skills/bodies of knowledge or task knowledge to help the incumbent understand/access the tools required to deliver on Essential Functions.
1.Excellent PC Skills (Proficient with Microsoft Word, Excel, Internet, and  E-mail communications,) SAP Experience a plus 
2. Proficient communicator along with strong organizational and time management skills.
3. Flexibility to changes in priorities, initiatives, strategy, etc. 
4. Capable of reconciling customer accounts, interpreting billing documents, identifying discrepancies and following up with internal teams to resolve
5. Ability to work independently with minimal supervision

Education:
Associates degree or related experience
Length of Experience:
1-3 years preferred 
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/hr.

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