Role Name: Senior Workstation/Server Engineer
Location: Columbia, SC (Partial Onsite: Tuesday, Wednesday, Thursday and as needed)
Contract length: 11  Months

C2 Eligibility is required 

Interviews: In person

Team Name: End User Package Deployment and Remediation Services
 
Duties/About the role:

• Performs lead engineer responsibilities on technical projects which involve assessing, architecting, capacity/project planning, implementing, documenting, and supporting complex systems environments. Conducts research on server and workstation products, services, protocols, and standards in support of procurement and development efforts. Designs and builds systems verifying stability, interoperability, security and scalability of the architecture. Leads staff in the performance of specialized assignments.Typical office environment.
• 25% Evaluate system performance to identify deficiencies and develop and recommend solutions for improvement and to maximize the design of the client’s systems environment. Advise on and implement new technology solutions and enhancements with systems planning, security principles, and general software management best practices.
• 20% Design custom integration solutions and establish configuration for software packages in support of business processing requirements. Develop and manage administrative tools and applications for software delivery and remote management that operate on the enterprise level, affecting company-wide operations. Lead the deployment efforts of infrastructure software to clients including new builds, master files, upgrades, and patches. Plan, establish, and follow processes for notifications and alerts.
• 20% Develop, implement and maintain policies, procedures, and associated training plans for workstation/server maintenance, administration, and disaster recovery. Perform proactive maintenance, analysis, design, development, documentation, and testing of workstation/server environments through a combination of scheduled onsite and remote work utilizing necessary independent judgment and discretion.
• 10% Lead technical discussions with clients and stakeholders that impact the client’s business continuity and growth. Introduce new technology trends, make recommendations and develop plans for the future of the client’s workstation/server infrastructure.
• 10% Provide advisory level expertise in diagnosing and resolving workstation/server issues. Ensure the resolution of problems before they become issues to the user and act as an advisor for the service delivery team for certain problems.
• 5% Review updates for the comprehensive infrastructure software and configurations database/library of the workstation/server environment to ensure consistent quality remote support by the service delivery team. Maintain growth statistics and software and hardware inventories.
• 5% Ensure continuity with system software licensing and maintenance agreements. Conduct hardware and software audits of workstations and servers to ensure compliance with the organization’s established standards, policies, and configuration guidelines.
• 5% Provide mentoring and advisement to less experienced staff. Maintain knowledge base of current technology with continuous self-study.

 Day to day:

• Will collaborate closely with the Software Packaging Analyst to gather and clarify application requirements and may participate in technical discussions with customers to ensure a full understanding of the desired automated deployment solution.
• Will be responsible for developing and testing automated software deployment packages on designated test endpoints to validate successful installation, functionality, and delivery. Solutions may include custom scripting, MSIX Packaging Tool, or other packaging technologies as appropriate for the application.
• Completed automation will be prepared for deployment through enterprise delivery platforms such as BigFix or Microsoft Intune.
• Will work closely with software testing teams to confirm that packaged software is delivered and functions correctly across all test environments.
• As needed, may also collaborate with application owners, customer and technology teams to troubleshoot software issues or environmental inconsistencies identified during packaging or testing.

Required Technology:

• Solid understanding of Windows 11 OS architecture, application lifecycle, registry, services, and security constraints Experience with software packaging tools Knowledge of enterprise deployment platforms (Intune, Microsoft Endpoint Configuration Manager, HCL BigFix) Strong scripting proficiency in PowerShell (preferred), with additional experience VBScript, or Python as a plus. 

Required Skills and Abilities:

• Able to communicate with system users to identify, explain, and resolve problems. Able to negotiate and influence customers. Advanced understanding of client/server relationships to identify problem sources concerning system operations. Excellent organizational and time management skills. Ability to relay technical information to both technical and nontechnical personnel.

Required Software and Tools:

• Advanced understanding of relevant operating system and server hardware and software. Microsoft Office.

Preferred Software and Other Tools:

• Proficiency with Citrix

Nice To Have:

• Hands on experience with GitHub, Git branching strategies Experience with Microsoft Intune (Endpoint Manager) to make apps or resources available to end users.
• Hands-on experience with HCL BigFix, including developing Relevance statements for fixlets, tasks, baselines, and analyses Background in automated testing or package scanning tools

Soft Skills:

• Excellent communication and documentation habits.
• Ability to collaborate with engineers, security teams, and business stakeholders.
• Strong ownership mentality and ability to work independently and on a team effort.

Work Environment:

• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Education: Required Education:

• Bachelor's Degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree

Required Work Experience:

• 8 years of applicable workstation, server, and/or application support experience to include software and hardware troubleshooting.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 42.00/hr.