Position Title: Field Service Engineer
Work Location: Atlanta, GA 30313 (80-100% Travel)
Assignment Duration: 12 months
Work Arrangement: Field-based (80-100% domestic travel required)
 
Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.
 
Job duties:

• Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
• Provide complete and accurate service records for submittal to Quality Management System.
• Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
• Provide accurate and regular business expense reports, adhering to Company policy
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

 
General qualifications

• Associates or technical degree required (or relevant experience)
• Bachelor’s degree in Biomedical Engineering is preferred.
• Exceptional troubleshooting ability
• Physical ability to lift 50 pounds
• Mechanical assembly, able to work with tools
• Previous experience in a medical device company preferred
• Strong organizational and follow-up skills
• Ability to interface with multiple groups in the organization to resolve service issues.
• Overall positive and optimistic attitude.
• Technical writing skills are a plus
• Works well independently
• Experience working in a broader enterprise/cross-division business unit model preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes and meets deadlines in timely manner.
• Ability to maintain regular and predictable attendance.
• Occasional overtime is a requirement of this position.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 27.00/hr.