Job Title: Product Support Specialist (Fusion 360)
Location: Portland OR (Hybrid)
Duration: 5 Months

Job Requirements:

• Must be high level proficient with Autodesk Fusion Software
• 3 must have: high level proficient with Autodesk Fusion, Customer soft skills, good team collaboration mindset.

Experience Level:

• Advance Level knowledge using Autodesk Fusion.
• Experience with CAM is a Plus
• Able to analyze and evaluate information technology systems operations.
• Determines user’s needs and requirements and recommends ways to improve systems.
• Has knowledge of commonly used concepts, practices, and procedures within a particular field.
• Will work directly with customers via email, phone and chat.
• Able to follow proper documentation workflows and processes while using case management system.
• Works under immediate supervision.
• Typically reports to a project leader or manager.

Preferred Qualifications:

• 2-5 years of industry experience.
• Experience with Fusion
• Experience with CAM workflows (Example: Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam
• Experience with CNC Programming, Machining, or Machine Setup
• Experience with FEA/CAE tools (Optional)
• Strong customer service, troubleshooting, and analytical skills.
• Excellent written and verbal English communication skills. (Additional language skills are a plus.)

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 80.00/hr.