Desktop Support Technician II
Spectraforce
Schenectady, New York
18 days ago
Job Description
Title: Desktop Support Technician II
Location: 1 River Road, Schenectady NY 12345
Duration: 4 months (Temp to Perm)
Shift: M-F 8 am – 5 pm • Will there be OC (on call)? NO • Will there be shift differentials? NO
Description:
• Candidates should have 3-6 years’ experience supporting PC Hardware and software.
• Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or requests for information.
Notes:
Is this position remote or in person? IN-Person – no remote option
What will the primary day-to-day responsibilities entail for this person? See Job Description above
What are the TOP 2 required skills that candidates must have? Deskside Support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, and Customer Service
How many overall years of experience should this person have? 3-6 years, minimum of 3
Do they need any specific certifications or education? A + is nice to have
If contract to hire what is the conversion rate? $27
How many miles per day will the contractor be driving? None
What radius range should candidates be located from the job location? 30 minute commute max
How soon will the candidate review and interviews start? Interviews start as soon as candidates submitted, I will schedule. We do 2 rounds – round 1 – phone screen, round 2 – video conference with the site
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 27.00/hr.
Location: 1 River Road, Schenectady NY 12345
Duration: 4 months (Temp to Perm)
Shift: M-F 8 am – 5 pm • Will there be OC (on call)? NO • Will there be shift differentials? NO
Description:
• Candidates should have 3-6 years’ experience supporting PC Hardware and software.
• Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or requests for information.
Notes:
Is this position remote or in person? IN-Person – no remote option
What will the primary day-to-day responsibilities entail for this person? See Job Description above
What are the TOP 2 required skills that candidates must have? Deskside Support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, and Customer Service
How many overall years of experience should this person have? 3-6 years, minimum of 3
Do they need any specific certifications or education? A + is nice to have
If contract to hire what is the conversion rate? $27
How many miles per day will the contractor be driving? None
What radius range should candidates be located from the job location? 30 minute commute max
How soon will the candidate review and interviews start? Interviews start as soon as candidates submitted, I will schedule. We do 2 rounds – round 1 – phone screen, round 2 – video conference with the site
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 27.00/hr.