Title: Quality Assurance Engineer
Hybrid – Louisville, KY
Duration: 6-Month 

Client is seeking a Quality Assurance Engineer to join its Digital team as the company continues to expand within the OSR industry. This role focuses on manual, front-end testing for a new Point of Sale (POS) and Kitchen Display System (KDS). If you are passionate about testing, technology, and understanding how systems work, this is an exciting opportunity to contribute to a Fortune 500 organization.Responsibilities
Test Planning (20%)

• Collaborate with product owners and development teams to define test plans for upcoming releases.
• Maintain a comprehensive library of manual test scripts.
• Assist developers in identifying appropriate unit test coverage.
• Participate in project meetings, daily scrums, and product planning sessions.

Test Execution (60%)

• Independently execute manual test scripts for the new POS and KDS.
• Track defects from initial discovery through production release.
• Maintain the on-site testing lab in Louisville, KY.
• Help manage a fleet of test devices and their associated builds.
• Partner with security teams to validate penetration testing and security findings.
• Report results on test execution outcomes and overall quality trends.

Production Support (20%)

• Serve as an escalation point for the customer help desk.
• Certify restaurant hardware for production environments.
• Act as a subject matter expert on how system services interface with other systems across the environment.

Day-to-Day Expectations

• Work in the QA lab to test user experiences, validate system integrations, and troubleshoot bugs or misconfigurations across the POS and KDS platforms.

Requirements

• A natural curiosity and desire to understand how systems function.
• Experience with manual testing.
• Experience in the retail or QSR (Quick Service Restaurant) industry preferred.
• Familiarity with JIRA and Confluence for project tracking and documentation.

  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 60.00/hr.