Job Title:  Retail - Program Manager / Planning Manager (Stores Business Planning, Client Retail)
Location: Cupertino, CA (Fully Onsite)
Duration: 12 Months   

Team Overview:
The Stores Business Planning Team drives alignment across Client ’s Global Retail Support functions—commercial, people, training, and store operations—through a unified business plan, capacity plan, and planning process. The team ensures effective prioritization, sequencing, and execution of initiatives that impact retail stores worldwide.
Role Summary:
The Planning Manager will play a role in supporting the global sequencing, prioritization, and capacity planning processes for Client’s Retail Stores. This position will synthesize inputs from multiple global business partners, build a cohesive quarterly and annual plan of record, and assess capacity implications for field teams.
The ideal candidate is a structured thinker, exceptional communicator, and experienced planner who thrives in ambiguity and can translate complex initiatives into actionable business plans.
Key Responsibilities:
Planning & Coordination

• Support the intake of quarterly global programs, projects, and initiatives impacting  Client Retail Stores.
• Build and maintain a single, integrated Stores Plan of Record that aligns initiatives across global partners.
• Support annual and quarterly planning cycles, aligning resources, timelines, and priorities across all regions.

Cross-Functional Alignment

• Act as a liaison between Global Retail Support teams, field partners, and cross-functional stakeholders.
• Facilitate ongoing communication, reports, business updates, and alignment sessions with global business partners.
• Ensure transparency and visibility of initiative sequencing, dependencies, and milestones.

Business Analysis & Decision Support

• Identify and analyze trends across programs to drive data-informed prioritization.
• Provide executive-ready summaries, dashboards, and reports to support strategic decision-making.
• Anticipate and resolve conflicts, manage dependencies, and mitigate risks to delivery timelines.

 
Key Qualifications:
Industry & Functional Expertise

• Deep understanding of the retail industry, store operations, and omnichannel commerce trends.
• Strong business acumen and ability to understand all aspects of retail store execution (e.g., people, customer experience, training, merchandising, operations).
• Experience in strategic planning, program management, or retail business operations.
• Proven ability to lead cross-functional collaboration without direct authority.
• Exceptional influencer who connects dots between teams, builds alignment, and drives results.
• Strong ability to synthesize complex information, identify key insights, and distinguish signal from noise.
• Excellent communicator who can present complex plans simply and persuasively.
• Builds strong networks across functions, geographies, and organizational levels.

Preferred Qualifications:

• 8+ years of experience in retail business planning, operations, or program management (global experience preferred).
• Experience working in a large matrixed organization, ideally within technology or premium retail.
• Proficiency with planning tools and dashboards (e.g., Excel, Keynote, Numbers, Smartsheet, or equivalent).
• Experience with data visualization and capacity modeling is a plus.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 121.88/hr.