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Senior LTSS Service Care Manager (RN)
Spectraforce
US
Remote

16 hours ago

Job Description

Position Title: Senior LTSS Service Care Manager (RN)
Work Location: Central SDA Texas -
(Austin, Killeen, Temple, Belton, Georgetown, Round Rock, Cedar Park, Waco, Harker Heights, Copperas Cove, San Marcos, Bastrop, Taylor, Marble Falls, Burnet)
Assignment Duration: 6 months (Possibility to extend or convert)
Work Schedule: Monday – Friday (8am-5pm)
Work Arrangement: Remote (field visits 3-4 times/week in that SDA)


Position Summary:

  • Performs care management duties to assess and coordinate all aspects of medical and supporting services across the continuum of care for complex/high acuity populations with primary medical/physical health needs to promote quality, cost effective care.
  • Develops a personalized care plan / service plan for long-term care members, addresses issues, and educates members and their families/caregivers on services and benefit options available to receive appropriate high-quality care.
Background & Context:
  • Star Plus Waiver Assessment team at our organization.
  • The team all works remote. It consists of RN’s, Social Workers, and Care Management Support Coordinator II’s. It’s a mix of FTE & Contingent staff. The RN’s perform visits to members homes to complete Waiver Upgrade Assessments.
Key Responsibilities:
  • Will perform 3-4 in home visits with members/week to complete the Waiver Upgrade Assessment. The remainder of time is used to complete documentation & assist in coordinating services for the member. This can include calling MD offices, clinics, DME companies, & other providers to set up/coordinate member MD appointments, services, supplies and equipment.
  • The travel for the member visits averages 1-2 hours one-way. These visit in the member’s home typically take 2-3 hours, in addition to travel time.
  • This role is fast paced and requires excellent multi-tasking skills and someone who is a fast learner.
  • The team primarily interacts with each other & other departments through telephone calls, messages on Microsoft Teams, email, and video.
  • Training is remote, except for field visit training, that will be performed with one of the nurses on the team. There may also be some in-person training required at an office.
Qualification & Experience:
  • Requires Graduate from an Accredited School of Nursing or a Bachelor's degree and 4–6 years of related experience
  • Bachelor's degree in Nursing preferred
  • RN - Registered Nurse - State Licensure and/or Compact State Licensure required or
  • NP - Nurse Practitioner - Current State's Nurse Licensure required
  • For Superior: Resource Utilization Group (RUG) certification must be obtained within 90 days of hire required.
  • Must haves: RN License, Reliable transportation, Driver’s License, Reliable internet
  • Nice to haves: RUG or PDPM Certification, 4-6 years of experience working with the adult Aged, Blind, or Disabled population, Prior experience as a Care Manager or Service Coordinator for a Managed Care Organization, or similar, Previous experience working remotely (training is remote)
  • Disqualifiers: not in the correct region being sourced, not ready for field visits, not having done any remote work in the past
  • Performance indicators: being able to complete at least 3 visits per week. There is an Audit Score of 90% that will need to be met
Education/Certification Required: Requires Graduate from an Accredited School of Nursing or a Bachelor's degree and 4–6 years of related experience

 
Preferred: Bachelor's degree in Nursing preferred
Licensure Required: Registered Nurse, TX Preferred:
  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators
Must haves:
  • RN License
  • Reliable transportation
  • Driver’s License
  • Reliable internet
Nice to haves:
  • RUG or PDPM Certification
  • 4-6 years of experience working with the adult Aged, Blind, or Disabled population.
  • Prior experience as a Care Manager or Service Coordinator for a Managed Care Organization, or similar.
  • Previous experience working remotely (training is remote)
 
Disqualifiers: not in the correct region being sourced, not ready for field visits, not having done any remote work in the past
 
Performance indicators: being able to complete at least 3 visits per week. There is an Audit Score of 90% that will need to be met
 
Best vs. average: RUG Certification, if don’t have then will have to get once hired
 
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 40.00/hr.

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