Position Title: Training and Development Associate (Learning Enablement & Operations)
Work Location: Thousand Oaks, CA 91320
Assignment Duration: 12 Months
Work Arrangement: Hybrid schedule
Note: MUST BE LOCAL*** Will need to be onsite as needed (hybrid schedule); Max 8-10 days per month onsite approximately dependent on business needs. This position is a hybrid role and will require candidate to support in-person trainings and meetings at headquarters in Thousand Oaks, CA.
 
Position Summary:

• The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings.
• In this vital role, you will be responsible for communicating and collaborating with business unit trainers and leaders on training events, materials, processes, and systems.

 
Background & Context:

• This individual must have strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables.
• This role will help support and understand current operations, redefine processes, and lead our organization into a seamless and efficient operating model.

 
Key Responsibilities:

• Support commercial training events for multiple business units (including logistical support during an event)
• Management of participant rosters
• Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
• Manage communication for training classes (e.g., welcome/travel logistics letters)
• Send communications to participants and coordinate with trainer on class participant responses.
• Reserve conference rooms/neighborhoods, order catering, and manage badge access requests.
• Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
• Managing class surveys (i.e., collecting results/communicating results, archiving)
• Archiving of certain training records (e.g., certifications, training rosters)
• Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer’s Toolbox)
• Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
• Manage/update new hire checklists and LMS assignment vehicles.
• Collaborate with management on calendars and event planning.
• Monitor specific email inboxes to answer questions, provide information and/or resolve issues.
• Print and ship training materials, as needed.
• Review existing files to ensure audit readiness
• Assist in providing documentation for inspections/audits.
• Adhere to processes and standards and suggest improvements.
• Support and drive special projects as needed.

 
Basic Qualifications:

• Master’s degree

OR

• Bachelor’s degree and 2 years of experience

OR

• Associate’s degree and 4 years of experience

OR

• High school diploma / GED and 6 years of experience

 
Preferred Qualifications

• Bachelor’s degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical/ Biotechnology Industry, Admin Support OR
• Previous job experience in Learning and Development in the Pharmaceutical/ Biotechnology Industry
• Proven ability / experience coordinating small to large training events.
• Experience with managing relationships with competing demands and priorities
• Strong customer service skills
• Strong time management, organization, and prioritization skills
• Strong problem-solving skills
• Strong written and verbal communication skills
• Exceptional attention to detail with the ability to multi-task
• Ability to work well in teams and interact effectively with various levels of management.
• Willingness to be flexible to meet team goals and priorities.
• Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams
• Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus.
• Able to lift 25 lbs.

 
Top 3 Must Have Skill Sets:

1. Communication (verbal and written) and presentation skills
2. Organization and planning
3. Strong administrative experience

 
Nice to have: SumTotal, LMS, Excel, Prior experience
 
Day to Day Responsibilities: Day to day responsibilities include heavy email exchange with trainers and new hires, manage Excel spreadsheets (training rosters), run reports in SumTotal, Tableau, and Zoho, reserve conference rooms, order catering, onsite support for live training classes, support trainers with training tools and technology, etc.
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 24.00/hr.