Job Title – Technical Program Product Manager III
Location – Seattle, WA (Onsite)
Duration – 10 Months
 
Job Description:
Client is changing the way hundreds of millions of customers consume and interact with video around the world. Client’s Customer Relationship Marketing Technology (CRMT) org mission is to help client become the entertainment destination for global customers by delivering customer lifecycle management programs that operate across all offer types and customer touch points both inside and outside of our apps. We build, maintain, and obsess over the relationship we have with our customers, and use relevant content and offers to keep customers excited. Our vision is to make every client customer engaged with Client Video and the Client ecosystem across all moments of their lifecycle journey, from awareness, acquisition, onboarding and activation, engagement, retention, to win-back.
We build and scale a holistic customer relationship management program to deliver automated and personalized marketing messages to Client’s customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Client’s owned marketing channels and surfaces, including customer emails, app push notifications, WhatsApp, and Client’s website promotions. We deliver billions of messages to tens of millions of customers world wide across 200 territories and 30+ languages.
 
We are looking for an experienced talented Sr. Technical Program Manager to lead automated outbound marketing platform which supports multiple programs (Email, Push Notification, WhatsApp) and within homepage placements of the Client’s app and website. This is a unique opportunity to play a key role in an incredibly fast-growing business. As a Sr. Technical Program Manager, you will partner with engineers, SDMs, other TPMs, Product Managers, marketers, and senior management to help create, track, and launch world-class solutions. As part of the Client’s marketing tech leads team, you will work on developing the systems and strategies used by Client worldwide and will regularly interact with senior leadership. You will work with our engineering, product, and marketing teams world-wide to define organization roadmaps, track enhancement of platform features, interact/collect tenant needs, drive operational excellence initiatives and manage technology operations. You’ll work in a high volume environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains.
 
Key job responsibilities:

• Drive software development and release with cross functional collaborations between marketing, product, and tech
• Lead and influence stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed and develop schedules to ensure timely completion of projects by tracking project milestones
• Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit

 
Basic qualifications:

• 3 - 5+ years of technical product or program management experience
• 3- 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience building and evaluating system-level technical design
• Experience developing and executing/delivering product and technical roadmaps

 
Must Haves:

• Work across dependencies
• Experience creating a work back schedule and identify milestones and delivery timelines
• Understanding of the software development life cycle (SDLC)

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 60.00/hr.