Job Title: Associate Site Operations Engineer
Duration: 5 Months
Location: Mountain View, CA 94043 (Hybrid-3 days a week)
 
Job Description:
As an Associate Site Operations Engineer you will have demonstrated communication skills, an eye to automate and document routine tasks, and display an ability to spot long-term trends in a production web environment ¬to help promote our company’s aggressive global growth.
 
Responsibilities:

• Proactively monitor availability and performance of the client’s application stack and infrastructure using key homegrown and commercially available tools.
• Efficiently respond to monitoring alerts, incident tickets, and email/phone/irc requests to NOC operations and triage/escalate issues as needed.
• Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures.
• Candidly work with SRE and Development teams, as well as coordinate/communicate/manage notifications and updates of issues affecting site availability/performance to customers and executive management
• Effectively ensure smooth and complete handoffs between shifts
• Flexible schedule availability to meet the needs of a 24 x 7 Operations environment, weekends may be required

 
Basic Qualifications:

• 2+ years' experience in Unix/Linux system management
• 2+ years' experience with scripting and automation
• Incident Management / customer support engineer / internal support - possible for Saturday or Sunday

 
Preferred Qualifications:

• Effective team player to be able to work closely with peers and other operations or engineering teams
• Prior experience in a 24x7 operations environment in a large scale multi-billion dollar company.
• Demonstrated organizational skills with ability to multitask in an interrupt-driven, real-time environment
• Interpersonal, analytical, and communication skills - both written and verbal
• Identifies and automates repetitious tasks and processes to improve issue resolution time.
• Documents and streamlines existing processes and implements new processes.
• Enhances and/or builds utilities/tools (together with SRE) to increase productivity.
• Understanding and programming experience in Java/J2EE applications –
• Working knowledge of network concepts, IPv6, TCP/IP stack and common Internet protocols

 
Suggested Skills:

• Automation
• Communication
• Problem Solving

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 38.00/hr.