Title:- UX Researcher Location: Fully Remote Duration: 6 Months Notes from HM Strong research on ecommerce and design. Self-starter, willing to dig in and deliver actionable recommendations. Please include portfolio, if possible.   Job Description: We're seeking a highly collaborative, thoughtful, and creative mixed methods, quant-leaning senior-level researcher to define and conduct end-to-end research, identify key insights, and drive business and product strategy. In this role, you will focus on developing a deep understanding our customers and delivering insights across the global enterprise.   About you: You are a strong collaborator across multiple teams and throughout large enterprises to advocate and constantly evolve design and research processes to drive innovation. You possess deep experience applying a wide array of user experience research methods and tools. You are an expert communicator who builds strong relationships and partnerships. You are creative in seeing the bigger picture, identifying key gaps, and solutioning to fill those gaps. You are able to adapt or develop processes, tools, and approaches to improve the research function. You are comfortable presenting complex findings and insights to a senior level audience.   PRIMARY DUTIES AND RESPONSIBILITIES: Define and measure quantitative UX goals and metrics to assess and “success” across our digital experiences. Identify and frame strategic problems, own the research lifecycle, translate insights to influence both short and long-term product decisions and roadmaps. Conduct statistical analysis to extract key insights from data and communicate findings in ways accessible to technical and non-technical audiences. Support product teams across software and hardware to plan, launch, and analyze surveys Work closely with XFN partners to demonstrate the value of quantitative user research and guide product direction. Demonstrate excellent statistical and scientific judgement, producing rigorous results in a fast-paced environment, and setting a high technical standard. Generate and communicate results, crafted for the intended audience. Manage and prioritize multiple projects of varying timelines, degrees of complexity, and scope.   EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Bachelor’s degree in Human-Computer Interaction, Statistics, Psychology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in an applied research setting, or similar Experience with software tools for gathering (Qualtrics, survey tools, Medallia, Full Story, Glass Box, etc.), analyzing (SPSS, SQL, SAS), and presenting key data visualizations (Powerpoint, Figma, etc.). Experience with product research, either in an end-to-end, usability, or generative setting A portfolio demonstrating past work experience and deliverables.   Other Qualifications Deep empathy, creativity, and problem-solving experience. Deep experience planning and conducting qualitative and quantitative research for complex applications. Strong strategic research skills, with the ability to develop and deliver a research strategy. Expert ability to plan and conduct discovery and research activities, strong presentation skills, and a focus on ensuring insights are implemented into the best user experience. Strong presence, including ability to partner with, and effectively influence, product and engineering leaders. Skilled at communicating verbally and in writing to diverse audiences. Proactive self-starter: assertive and able to ensure that Usability Design principles are adhered to. Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment. Analytical mindset and creativity to balance detailed problem solving with ‘big picture’ strategic view. Proficiency with research tools for various research purposes, such as Qualtrics, UserTesting, Userlytics, etc. Familiarity with design tools, such as Figma, Protopie, etc.   MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Strong executive presence, including ability to partner with and effectively influence senior leadership. Skilled at communicating verbally and in writing to diverse audiences. Thought leader and Change agent willing to challenge norms and grow peers’ thinking. Proactive self-starter. Assertive and able to ensure that design principles are adhered to. Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment. Analytical mindset and creativity to balance detailed problem solving with ‘big picture’ strategic view.   PHYSICAL AND MENTAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: 1. Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. 2. Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus. 3. 25% or more time is spent looking directly at a computer. 4. Associate is frequently required to stand, walk (or otherwise be mobile). 5. Ability to deal with stressful situations as they arise.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 90.00/hr.