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Business Process Analyst
Spectraforce
Toronto, Ontario

2 months ago

Job Description

Position Title: Business Process Analyst
Line of Business: TPS
Estimated Start Date: ASAP
Duration: 6 Months contract with possible extension/conversion
Working Hours: 9:00 AM – 5:00 PM EST
Working Location: Toronto, ON (Hybrid, 3-4 days per week in office)

Interview Process:
  • 1st Round: Interview with Hiring Manager via MS Teams.
  • Potential 2nd Round: With team members.

Role Overview
The focus for this role is on Process experience, not just traditional Business Analysis.
 

Role Responsibilities (Include but are not limited to):
  • Analyze process models as they are (As-Is), compare them to the future and improved designs (To-Be), and determine the necessary changes for arriving at the improved state.
  • Design business processes (To-Be) and manage any subsequent changes to them.
  • Identify, document, and analyze business rules that govern the implementation of business processes.
  • Test and execute processes to ensure that the right results are achieved.
  • Examine processes holistically to understand the impact of changing them on people, strategy, existing software applications, and general business operations.
  • Collate feedback on process performance — the collected data forms the basis of future process improvement projects.
  • Monitor and measure the effectiveness of processes.
  • Perform analysis to detect inefficiencies within the scope of a given workflow.
  • Utilize spreadsheet software, flow-charting tools, and various business process analysis tools.

Must Have Skills:
  • 3–5 years of process consulting/engineering experience (not just BA experience which is mostly technical).
  • Strong leadership skills — demonstrated ability to run workshops.
  • Ability to write procedures (mandatory), analyze, and understand process mapping as a method of visualizing ongoing processes.
  • Ability to analyze information from customers, vendors, and key stakeholders.
  • Strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals.

Nice to Have Skills:
  • Experience with VISIO or other mapping tools.
  • Experience with MS Office Applications.

Soft Skills:
  • Strong communication skills.
  • Strong collaboration skills to partner with stakeholders and team members.
  • Excellent writing skills.
 
  
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 50.00/hr.

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