Job Title: Program/Project Manager II
Location: Seattle, WA/ Nashville, TN (Onsite)
Duration: 06 Months
 
****Additional expectations: The candidate must be available to work during holiday weeks (with the exception of Thanksgiving, Christmas, and New Year’s Day) and will operate on Eastern Standard Time (EST) to align with nonprofit and internal partner schedules.
 
Task breakdown:

• 85% heads-down work – The majority of the day is focused on independently managing donation and transportation projects. This includes scheduling and tracking nonprofit routes in Salesforce, ensuring data accuracy, resolving logistics issues as they arise, and preparing project updates or impact reports. Associates will also spend time drafting monthly narratives that highlight the stories behind the donations and demonstrate measurable community impact.
• 10% meetings – Time is spent connecting with nonprofit partners, internal teams, and delivery stakeholders. These are typically check-ins to confirm project details, resolve challenges, or align on priorities.
• 5% travel/participation at nonprofit events – Occasionally, there may be opportunities to represent  Local Good at partner events or community initiatives, reinforcing the mission-driven nature of the work.

 
Day-to-day responsibilities include:

• Managing multiple nonprofit transportation and donation projects in parallel.
• Serving as a primary point of contact for nonprofit partners through email, instant messaging, and other channels.
• Maintaining and validating project workflows in Salesforce.
• Identifying, managing, and resolving logistics challenges through root-cause analysis and sustainable solutions.
• Analyzing program metrics to demonstrate impact and flag opportunities for improvement.

 
Selling points:

• Direct Community Impact at Scale: Every decision and route managed translates into essential items—like food, clothing, and school supplies—reaching people in need. It’s rare to have a logistics role where you can see such immediate, tangible social good come from your work
• Harnessing Resources for Good: This isn’t just project management—it’s leveraging global logistics network, delivery partners, and operational excellence to power pro bono donation routes. The role sits at the intersection of world-class infrastructure and grassroots community benefit
• Mission-Driven Work with Visible Outcomes: Unlike many behind-the-scenes program roles, this one lets you directly connect execution to impact. Every successful route completed means real families and nonprofits are supported, turning operational excellence into lives improved
• Earns Trust – This role is the bridge between and nonprofit partners. Building and maintaining trust is critical, whether that’s through accurate data entry, clear communication, or consistently delivering on commitments. Trust ensures nonprofits feel confident relying on support for essential community needs.
• Customer Obsession – In this role, the “customer” is the nonprofit partner and the communities they serve. Every route scheduled, every logistics challenge resolved, and every detail entered in Salesforce contributes to making sure essential items reach people who need them most. Obsessing over the customer means obsessing over impact.
• Deliver Results – Communities depend on these donation routes being executed accurately and on time. Success isn’t just about planning—it’s about delivering outcomes that matter. This principle resonates because at the end of the day, the role is measured by results: completed routes, accurate reporting, and tangible community impact.

 
Qualifications:

• Bachelor's Degree or 3+ years of operations experience
• 3+ years of program management experience
• Experience in managing cross-functional projects and stakeholder relationships
• Fluent English
• Strong project management background
• strong organizational skills
• strong written and verbal communication skills
• the ability to manage multiple projects/commitments at one time

 
Preferred qualifications

• Proven ability to analyze complex problems and develop data-driven solutions
• Experience in supply chain management, inventory systems, or logistics operations
• Excellent communication skills, both verbal and written, with the ability to influence senior leadership
• Demonstrated success in building and maintaining partnerships with external organizations
• Experience with corporate social responsibility initiatives or non-profit operations

 
Must Haves:

• Attention to detail – This role involves managing donation and transportation routes end-to-end in Salesforce and coordinating with multiple stakeholders. A small miss (like an incorrect pickup window or data error) can ripple into delayed deliveries for nonprofits, so precision and accuracy are critical.
• Ability to work across multiple product lines – The candidate must be comfortable managing different logistics flows (e.g., DSP, linehaul) and flexing between them as projects evolve. Success depends on being able to quickly understand requirements and seamlessly shift between complex operational models
• Strong communication (written and verbal) – The associate serves as the primary point of contact for nonprofit partners and internal teams, which requires clear, professional communication across email, instant messaging, and reporting. They also need to translate operational details into compelling narratives that demonstrate impact

  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 50.00/hr.