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LTSS Service Care Manager
Spectraforce
Port St. Lucie, Florida

a month ago

Job Description

Position Title: LTSS Service Care Manager
Work Location: Candidates must reside within the state of Florida – 34952-34953, 34983-34988 / Southern Palm Beach County is the target location. 
Assignment Duration: 3 months
Work Schedule: Monday – Friday 8 am – 5 pm

Responsibilities:
The position will be 8 to 5 with the possibility of participating in a flex work week after being hired on FTI ( to be reviewed/approved by leadership based on performance in the role)
The team has a strong longevity and many of the team have been a part of the team for years
This role is remote but also requires field work, while allows for a self-made independent role.
They can build and schedule their meetings throughout the week
Interacting with members, family members, providers and other departments to ensure member’s needs are being met. member/provider requests/issues/concerns
Visit members in field and return to home office to complete documentation
Managing difficult members, multiple priorities.  Positive attitude, problem solver/solutions oriented, empathy while ensuring business needs are met.
 
Candidate Requirements
Education/Certification Required: Requires a Bachelor's degree and 2 – 4 years of related experience Preferred: n/a
Licensure Required: Drivers License Preferred: n/a
  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators
experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with  type of assessments.
  • 2+ years of Care Management experience (field experience is a must)
  • Caseloads of 50,60,70 members – bonus if it is geriatric
  • Long Term Care Medicaid experience
  • Medicaid / Medicare experience
  • Need to see experience being able to manage high case load
  • Fast paced environment regarding new processes and programs
  • They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
  • All documentation must be within system within 24 hours of completion
  • Experience with electronic medical health records
  • Home Health Experience
 
Prefer experience working with TruCare which is the software the team uses
 
 
Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity
 
  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection
1 Field based case management
2 Remote work
3 Experience working with geriatric population

 Position is offered by a no fee agency. 
Location : Port St. Lucie, Florida, 34592 
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $28.00/hr.

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