Job Description
Job Title: Technical Support Tech I
Location: New Carlisle, IN, US
Duration: 6 months
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0–3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Required Skills
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IT technical skills background
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Experience with fiber optics
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Fiber connections
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MTP, MPO
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Hardware troubleshooting, Cisco, Juniper switches
Years of Experience
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1+
Top 3 Must-Have Hard Skills
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IT technical skills background
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Experience with fiber optics
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Fiber connections
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MTP, MPO
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Hardware troubleshooting, Cisco, Juniper switches
Leadership Principle
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Dive deep, bias for action
Additional Notes
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Fiber optics and cabling experience
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IT technical skills background
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Hardware troubleshooting, Cisco, Juniper switches
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 20.00/hr.