Title:Program Manager III  / Retail Strategy Program Manager
Duration:12 Months
Location:Remote

Overview

We are seeking a skilled Program Manager to lead and execute complex operational initiatives for retail product launches. This role is responsible for driving end-to-end program management — from planning and execution to delivery and optimization — ensuring successful launches and sustained operational excellence. The Program Manager will coordinate cross-functional efforts, manage timelines and resources, and establish scalable processes to support retail growth.

Key Responsibilities

• Develop and manage comprehensive project plans, including defining detailed retail operational processes, setting Rx sales requirements, and establishing clear success metrics.

• Facilitate workshops and gather feature-level requirements to inform business strategy, roadmap planning, and resource allocation.

• Maintain strong alignment between operational plans, the product roadmap, and go-to-market strategies.

• Lead efforts to expand Rx product sales into new domestic and international markets, ensuring compliance with local regulations and adapting operational strategies as needed.

• Monitor and report program progress, proactively manage risks, track action items, and resolve issues through cross-functional collaboration.

• Organize and facilitate decision reviews across teams, documenting outcomes, impacts to requirements, and ensuring program alignment.

• Collaborate closely with marketing, sales, and operations teams to drive execution, identify opportunities for process improvements, and deliver operational excellence.

• Provide regular program updates, communicate key decisions, and engage stakeholders to ensure transparency and alignment.

Qualifications

• Experience: 5–7 years in program management, retail, or healthcare operations.

• Proven success managing complex, cross-functional programs.

• Experience collaborating with external vendors and partners.

• Strong communication, leadership, and organizational skills.

Preferred:

• Experience in fast-paced, entrepreneurial environments.

• Background in multi-channel sales (consumer hardware/software).

• Experience in retail operations and/or optical retail.

Must-Have Skills

• Ability to lead complex initiatives, manage resources, and coordinate cross-functional teams.

• Strong process optimization skills; ability to leverage data to inform strategy and measure success.

• Clear communication and stakeholder engagement, ensuring alignment through regular updates.

Nice-to-Have Skills

• Direct-to-consumer retail experience (optical/healthcare preferred).

• Multi-channel sales background (hardware/software).

• Experience in international market expansion and regulatory compliance.

• Fast-paced, entrepreneurial environment experience.

---

Day-to-Day Responsibilities

• Develop/manage project plans, define retail processes, set Rx sales requirements, and establish success metrics.

• Facilitate workshops to gather requirements and inform strategy, planning, and resource allocation.

• Align operational plans with product roadmap and go-to-market strategies.

• Drive Rx product sales expansion into new markets with regulatory compliance.

• Monitor program progress, manage risks, track action items, and resolve issues.

• Facilitate decision reviews, document outcomes, and ensure program goal alignment.

• Collaborate with cross-functional teams (marketing, sales, operations) to drive execution and process improvements.

• Provide regular project updates, key decision documentation, and stakeholder engagement.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 70.00/hr.