Position Title: Patient Access Specialist (Alternate – Pharmacy Technician)

Work Location: 11800 Weston Parkway, Cary, NC, 27513

Assignment Duration: 6 months

Work Schedule: Monday–Friday, 10am–7pm, 11am–8pm EST

Work Arrangement: Onsite

Position Summary:
The Patient Access Specialist will be responsible for pharmacy claim processing, insurance verification, patient communication, and related pharmacy operations tasks in accordance with organizational procedures.

Key Responsibilities:

• Recognize and effectively communicate about insurance types and when each type would be utilized

• Enter all communication and documentation in the MIS

• Assist with projects, such as yearly reverification

• Communicate with patients to gather appropriate insurance information

• Triage prescriptions to preferred pharmacies or HUB providers when unable to serve the patient

• Appropriately process pharmacy claims in MIS

• Recognize and understand pharmacy claim responses

• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided

• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians

• Manage and reply to internal written communications and requests received via chat or email

• Other related duties as assigned by Supervisor

Qualification & Experience:

• Pharmacy tech experience, pharmacy background

• Works independently, must be able to work in a fast-paced environment

• No licenses/certifications required/preferred

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 21.00/hr.