Job Description
Position Title: Care Manager
Work Location: Remote-SC (Beaufort, Charleston, Colleton, Hampton, and Jasper Counties)
Assignment Duration: 3 months with a possibility of extension or conversion.
Work Schedule: 8 AM – 5 PM
Work Arrangement: Hybrid -SC
Position Summary:
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Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high-quality, cost-effective healthcare outcomes, including personalized care plans and education for members and their families related to mental health and substance use disorder.
Background & Context:
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This is a new line of business from the state managing Medicaid Seriously Mentally Ill (SMI) members from ages 6-64 years of age. Members require at least 1 phone call monthly, 1 visit every 90 days and an annual assessment. Case managers are allowed a of caseload of no more than 60 members due to the intensive nature of the members. Purpose of plan to assure members are receiving all medications, attending all MD/ mental health clinic appts, have adequate housing and transportation to attend all appts.
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This project has a go live date of 7/1/25. Since there is a cap on the amount of cases a CM can have we anticipate ongoing hiring needs.
Key Responsibilities:
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Schedule of 8 hours daily. CM will make calls, visits and coordinate care for members. Our work is driven by metrics from the state that all are time driven. We currently have 15 CMs. They will be issued a company owned computer and cellphone. The team interacts with one another thru Teams, calls or texts. All team members have “buddies” that also work in the same area and are available for co-visits.
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It is a new line of business from the state. Growth for the company will bring added positions for upward movement. Ability to help at risk youth. Work with parents and children to achieve best outcomes. Will visit mental health facilities if members are located there and residential homes throughout the state.
Qualification & Experience:
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Required: Bachelor’s Degree
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Preferred: Bachelors does not have to be in nursing
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Required: RN
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Preferred: RN required or LMSW
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Must haves: Bachelors degree in health related field LMSW
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Nice to haves: A background in Behavioral Health (BH) is helpful.
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Disqualifiers: Doesn’t want to travel
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Performance indicators: Able to meet strict deadlines related to documentation/visits/calls Documented within 24 hours unless on Friday HMs get report to note who’s out of compliance Must be able to adapt to change
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 40.71/hr.