Position Title: Senior LTSS Service Care Manager (RN)
Work Location: Member facing to Dallas SDA (including Dallas, Collin, Ellis, Haufman, Rockwall, Hunt, Navarro County)
Assignment Duration: 6 months (Possibility to extend)
Work Schedule: M-F 8 to 5 pm

Position Summary:
 

• Provide support to medical, behavioral and social support staff to determine needs, eligibility and services for members.
• Conduct in person screening and risk assessment interventions per program guidelines. Job Responsibilities: Identify special needs members through the completion of health screens and other resources.
• Work with community outreach/member advocates to coordinate member care.
• Educate providers and community resources on program components and available support services.
• Educate members with special needs to foster compliance with program and positively impact outcomes.
• Assist with modification and management of care plans, medical consenter or caregiver, and family, if applicable, as well as the managing physician
• Efficiency, quality and compliance with timeliness of required assessments and documentation. Process improvement to improve overall performance concerns; Seeing improvement on UMR cases/audits, improve member outcomes.
• Completing daily in person assessment to members within the 7 counties of Dallas SDA. Employee will also complete follow ups outreaches with members/PCP/ agencies, completing Tasks assigned. Work hours include Monday-Friday 8-5pm. OT depending on business needs (impacting TAT). Team interaction amongst team via work Team chat and Outlook with peers and leadership and monthly touch base with Manager.

Candidate Requirements
Education/Certification	Required: Associate or bachelor’s degree in nursing		Preferred: 1-2 yrs experience in Case Manager or home health
Licensure	Required: Registered Nurse		Preferred: Texas Licensed RN
Years of experience required Disqualifiers Best vs. average Performance indicators		Must haves: 1-2 yrs experience in Case Management or Home Health, Computer skills, phone skills   Nice to haves: MCO experience   Disqualifiers: n/a   Performance indicators: be self-motivated, organized, and able to prioritize tasks. Possess strong documentation skills and must be able to follow policies and work processes.

Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	1-2 years in Case Management or Home Health
	2	Microsoft Office Skills
	3	Customer Service Professionalism

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 44.00/hr.