Title: Product Operations Specialist/Project Coordinator IV
Location: US Remote
Duration: 6 months
 
Overview
As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of the Client’s products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.
 
This role will work closely with a Program Manager to ensure operational clarity, support execution across evolving workflows, and improve coordination between multiple teams. The ideal candidate is a systems thinker with a bias for action who thrives in dynamic environments, identifies opportunities for improvement that align with business goals, and implements solutions without disrupting core operations.
 
Responsibilities

• Operational Governance and Execution: Support, maintain, track, and improve operational effectiveness across multiple programs, including governance-related initiatives and workflow management.
• Documentation and Tracking: Own and maintain accurate, detailed documentation, timelines, program trackers, and key artifacts for workflows, decision frameworks, standard operating procedures, and service models.
• Communication and Coordination: Facilitate clear, timely, and transparent communication across stakeholders to ensure alignment, smooth execution, and issue resolution.
• Process Improvement: Identify, track, and mitigate operational risks, and proactively recommend and drive process improvements to enhance organizational efficiency and effectiveness.
• Project Execution and Support: Independently drive small-to-medium scale initiatives, while collaborating and supporting larger programs to ensure successful execution and stakeholder satisfaction.
• Issue Tracking and Remediation: Monitor issue tracking, drive follow-ups, and lead remediation efforts to ensure timely and effective resolution of operational issues and risks.
• Reporting and Updates: Assist in developing accurate program updates, summaries, and reports to keep stakeholders informed.

 
Minimum Qualifications:

• 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations;
• Strong critical thinking skills with the ability to leverage data to anticipate challenges, unblock problems, and drive effective solutions.
• Proven time management, task prioritization, and organizational abilities to manage multiple priorities efficiently.
• Experience collaborating with cross-functional teams and third-party vendors to develop, improve, and operationalize processes.
• Skilled at driving team collaboration, resolving conflicts by identifying tradeoffs and win-win scenarios, and setting clear priorities.
• Demonstrated proactive problem-solving mindset: identifying operational gaps, analyzing root causes, and implementing continuous improvements.
• Ability to navigate ambiguity and adapt to evolving priorities with flexibility and resilience.
• Clear and concise communication skills, both written and verbal, to effectively engage stakeholders at all levels.
• Experience in risk management and prioritization to ensure program success.

 
Education:

• Bachelors Degree required

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 71.05/hr.