Job Description
Position Title: LTSS Service Care Manager
Work Location: Collier – Naples (Region-8)
Assignment Duration: 3 months with intent to convert
Work Schedule: 8 AM to 5 PM Mon to Fri
Work Arrangement: Will be in the field 80% to 90% of the time
Position Summary:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost?effective healthcare outcomes.
Background & Context:
-
The team has a strong longevity and many of the team have been a part of the team for years
-
This role is remote but also requires field work – while allows for a self?made independent role.
-
They can build and schedule their meetings throughout the week
Key Responsibilities:
-
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
-
Assists with developing ongoing long?term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long?term care
-
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
-
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
-
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
-
Interacts with long?term care healthcare providers and partners as appropriate to ensure member needs are met
-
Collects, documents, and maintains long?term care member information and care management activities to ensure compliance with current state, federal, and third?party payer regulators
-
May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners
-
Provides and/or facilitates education to long?term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
-
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long?term care members in a cost?effective manner
-
Performs other duties as assigned
-
Complies with all policies and standards
Qualification & Experience:
- Requires a Bachelor’s degree and 2 – 4 years of related experience.?
Must-haves:
-
2+?years of Care Management experience (field experience is a must)
-
Caseloads of 50,?60,?70 members – bonus if it is geriatric
-
Long Term Care Medicaid experience
-
Medicaid / Medicare experience
-
Ability to manage high case load
-
Fast paced environment regarding new processes and programs
-
Comfort troubleshooting IT equipment or going into office/IT space
-
All documentation must be within system within 24 hours of completion
-
Experience with electronic medical health records
-
Home Health Experience
?Nice to haves:
-
Discharge Planning
-
Working with TruCare software
?Disqualifiers:
-
Not having field experience
-
Not having previous experience with high caseloads
Position is offered by a no fee agency.
Location : Various, Various, Florida, United States, 99999
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $25.00/hr.