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LTSS Service Care Manager
Spectraforce
Naples, Florida

a day ago

Job Description

Position Title: LTSS Service Care Manager
Work Location: Collier – Naples (Region-8)
Assignment Duration: 3 months with intent to convert
Work Schedule: 8 AM to 5 PM Mon to Fri
Work Arrangement: Will be in the field 80% to 90% of the time

Position Summary:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost?effective healthcare outcomes.

Background & Context:

  • The team has a strong longevity and many of the team have been a part of the team for years

  • This role is remote but also requires field work – while allows for a self?made independent role.

  • They can build and schedule their meetings throughout the week

Key Responsibilities:

  • Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome

  • Assists with developing ongoing long?term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long?term care

  • Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members

  • Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans

  • Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs

  • Interacts with long?term care healthcare providers and partners as appropriate to ensure member needs are met

  • Collects, documents, and maintains long?term care member information and care management activities to ensure compliance with current state, federal, and third?party payer regulators

  • May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners

  • Provides and/or facilitates education to long?term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits

  • Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long?term care members in a cost?effective manner

  • Performs other duties as assigned

  • Complies with all policies and standards

Qualification & Experience:

  • Requires a Bachelor’s degree and 2 – 4 years of related experience.?

Must-haves:

  • 2+?years of Care Management experience (field experience is a must)

  • Caseloads of 50,?60,?70 members – bonus if it is geriatric

  • Long Term Care Medicaid experience

  • Medicaid / Medicare experience

  • Ability to manage high case load

  • Fast paced environment regarding new processes and programs

  • Comfort troubleshooting IT equipment or going into office/IT space

  • All documentation must be within system within 24 hours of completion

  • Experience with electronic medical health records

  • Home Health Experience

?Nice to haves:

  1. Discharge Planning

  2. Working with TruCare software

?Disqualifiers:

  • Not having field experience

  • Not having previous experience with high caseloads



Position is offered by a no fee agency. 

Location : Various, Various, Florida, United States, 99999 

Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $25.00/hr.

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