Job Title: Project Manager, Public Policy Operations
Duration: 2+ months
Location: Remote
 
Job Description:
The Project Manager, Public Policy Operations will unify project-management work across multiple areas of Policy Operations work. The focus is to ensure every policy tooling initiative, I.e.: Outbound communications; support requests; tooling/capability enhancement projects; land on scope, and with measurable impact.
 
Job Role – What You’ll Do
Production Queue

• Own the global production queue for all Public Policy outbound communications (email, landing pages, in-product messages, etc.), ensuring the production team builds and delivers every asset on time, in scope, and aligned with brand/policy guidelines.
• Serve as the intake “Air traffic controller” for campaign requests
• Evaluating briefs for completeness, prioritize based on impact and urgency, and allocate resources across copy production, and data segmentation.
• Proactively screen content to:
• Identify potential roadblocks (legal reviews, data-privacy constraints, localization issues) early enough to course-correct.
• Recommend data-driven A/B experiments, personalization tactics, or channel optimizations to improve engagement.

 
Project Management

• Maintain and continuously refine Kanban/Sprint workflows (e.g., Jira, Asana) that provides real-time visibility for 150+ stakeholders across regions and functions.
• Produce concise daily/weekly queue reports highlighting status, blockers, and capacity forecasts; escalate risks to leadership with clear mitigation plans.
• Deliver briefs that summarize progress against OKRs, highlight success stories, and outline next steps.

 
Stakeholder & Communications Management

• Function as the primary point of contact for regional Policy, Government Relations, and Comms teams. Hosting recurring syncs to surface requirements, share metrics, and align on priorities.
• Translate non-technical stakeholder requests into actionable project requirements for content and data teams.
• Tooling & Process Enablement
• Gather continuous feedback from end users, convert it into product backlogs, and partner with technical teams to test and launch enhancements that streamline the production queue.

 
Skills:

• 7+ years of hands-on project or program management in policy, gov-tech, or highly regulated environments.

• Proven success coordinating distributed teams and user large bases (100+ end users) across multiple time zones.

 
Demonstrated expertise with:

• Salesforce (or equivalent CRM) implementation and adoption
• Marketing automation / outbound communication platforms
• Political-intelligence or gov-relations tooling (e.g., Quorum)
• Strong analytical skills
• Comfortable defining OKRs, building dashboards, and presenting data-driven recommendations.
• Exceptional written and verbal communication
• Able to translate technical concepts for non-technical audiences.
• Bonus: familiarity with SQL, Python, or data-visualization tools; experience in policy, lobbying, or campaign operations.

 
  

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $51.72/hr.