Job Description
Position Title: LTSS Service Care Manager
Work Location: Field-based region 6- Hillsborough county- Tampa- zipcodes preferred 33604,33624, 33614
Assignment Duration: 3 months with intent to convert
Work Schedule: 8-5 Mon-Fri
Work Arrangement: Remote role with 80-90% field travel
*bi lingual required*
Position Summary:
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Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost?effective healthcare outcomes.
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Key Responsibilities:
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Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
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Assists with developing ongoing long?term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long?term care
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Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
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Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
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Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
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Interacts with long?term care healthcare providers and partners as appropriate to ensure member needs are met
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Collects, documents, and maintains long?term care member information and care management activities to ensure compliance with current state, federal, and third?party payer regulators
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May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners
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Provides and/or facilitates education to long?term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
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Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long?term care members in a cost?effective manner
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Performs other duties as assigned
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Complies with all policies and standards
Qualification & Experience: -
Requires a Bachelor's degree and 2 – 4 years of related experience.
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Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
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Must haves: 2+ years Care Management experience (field), caseload 50?70, LTC Medicaid experience, Medicaid/Medicare, tech savvy, documentation within 24h, EMR, home health
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Nice to haves: Discharge Planning, TruCare software
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Disqualifiers: Not having field experience or high caseload experience
Position is offered by a no fee agency.
Location : Tampa, FL
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $29.12/hr.