Position Title: Program Manager III
Length of Contract: 9 months
Location: US - TX - Remote
  
Knowledge Management Program Manager
A Knowledge Management Program Manager's key responsibility is to maintain the knowledge management ecosystem through documentation, project execution, and daily operations. The ideal candidate should have experience in managing multiple projects/programs, strong leadership skills, excellent stakeholder communication, and the ability to work independently and collaboratively in a fast-paced environment, with previous knowledge management experience.
 
Role Responsibilities (including, but not limited to):

• Sometimes author, edit and standardize materials prepared by others, ensuring consistency and quality.
• Organize material with clarity and conciseness, adhering to established standards for order, style, and terminology.
• Maintain meticulous records and files of work, including revisions, to ensure accuracy and efficiency.
• Work with clients and stakeholders across Global Operations to set processes, technical specs, and content for publication, ensuring clear communication and project success
• Partner across GOLO to help develop performance support solutions.
• Monitor and measure impact of outcomes.

 
Must-Have Skills:

• Ability to manage global knowledge and documentation projects/programs (with vendor providers or cross-functional stakeholders) and communicate the trade-offs between metrics in managing them to stakeholders
• Communicate feedback, challenges, roadblocks, insights effectively and concisely to appropriate audiences
• Ability to Find ways to apply knowledge strategy across many workflows, while meeting specific needs for regions and industries, including tech solutions.
• Ability to Manage many projects at once, prioritizing based on business needs and impact.
• Navigate uncertainty, finding creative solutions and options to drive the business forward. 

Nice-to-Have Skills:

• Established record of strong project ownership, project management, and self-direction
• Experience or familiarity with delivering programs through outsourced vendor partners
• Experience working with or in support of diverse communities
• Knowledge Management experience 

Soft Skills:

• Strong verbal and written communication
• Ability to partner and deliver results across multiple teams and leadership levels. 

Education/Experience:

• Bachelor's degree required.

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $57.89/hr.