Title: Senior LTSS Service Care Manager
Location: McAllen, TX
Duration: 06 months with potential to extend
Shift: 8am – 5pm

Job Description:

• Assists with developing and continuously assessing ongoing long-term care plans and works to identify providers, specialist, and/or community resources needed for long-term care
• Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
• Identifies problems/barriers for long-term care management and appropriate care management interventions
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
• Reviews long-term care member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations
• Reviews referrals information and intake assessments to assist with developing appropriate long- term care plans/service plans
• Collaborates with healthcare providers/partners as appropriate to facilitate member care to ensure member needs are met and determine a revised service plan/care plan for member if needed
• May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators.

Education/Certification	Required: High School diploma or GED			Preferred:
Licensure	Required: LPN LVN			Preferred:
Years of experience required Disqualifiers Best vs. average Performance indicators		Must haves:   Nice to haves: Customer service skills, Bilingual preferred   Disqualifiers:   Performance indicators: •                Must be able to meet strict turn-around times with documentation •                Conduct follow up calls in a timely manner •                Flexible •                Professional
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection		1	Microsoft Word, Excel
		2	2 - 4 years of related experience
		3

  

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $22.00/hr.